Support » Plugin: Tribulant Slideshow Gallery » [Plugin: Slideshow Gallery] slideshow does not appear

Viewing 15 replies - 1 through 15 (of 20 total)
  • Plugin Author Tribulant Software

    (@contrid)

    Thank you for your post.

    Do you have a link to the page specifically where the shortcode was added?

    the link is above on my first message.
    it is on the top of my home page

    Plugin Author Tribulant Software

    (@contrid)

    Thank you for your response.

    I meant a specific link to the post/page where it is located at.
    It is not on the home page and I browsed around but can’t find it.

    I look forward to your response with a specific link please!

    it is there it’s just don’t appear

    Plugin Author Tribulant Software

    (@contrid)

    Hmmmm… where on the home page is it?
    I looked at the HTML source but I don’t see HTML for it.

    Did you hardcode it with PHP?
    What code did you use?

    Can I have some more details in order to assist you please?

    I just placed the shortcode on the top of the page. (content area)
    i can create a new empty post with only this shortcode on it so it will be easier for you to try to figure it out.
    is it going to help?

    Plugin Author Tribulant Software

    (@contrid)

    Thank you for your response.

    Found it: http://screencast.com/t/NvvLIITz

    jQuery Lightbox for Native Galleries is using the jQuery object incorrectly. Can you deactivate it temporarily to see if the slideshow loads then?

    Still doesn’t work.
    I have removed the shortcode from the home page and paste it into this page here so it will be easier for you to look up the problem.
    Please let me know if I can contact you through email/skype to try resolve it together online.

    Thank you for the effort.

    Plugin Author Tribulant Software

    (@contrid)

    Yup, please submit a ticket through to us: http://tribulant.com/support/

    Problem Has resolved by plugin developers team. thank you so much!!

    Plugin Author Tribulant Software

    (@contrid)

    I’m glad to hear that this is resolved!
    Let us know if you need any further assistance please.

    Antonie,

    I have re-activated the lightbox and it is preventing from the slider to work again.
    what would you suggest to do?

    Plugin Author Tribulant Software

    (@contrid)

    You mean the “Images in Thickbox Overlay” setting?
    The slideshow is currently running showing though.

    I am using a plugin called “jQuery Lightbox for Native Galleries” which you asked me to deactivate and now after the issue was solved i have re-activated it and it prevents from the slider to load. I have reactivated it for you to see

    Plugin Author Tribulant Software

    (@contrid)

    Yup that plugin is causing a JS error: http://screencast.com/t/lN6n8nw1C
    It terminates the execution of all other scripts on the page.
    Deactivating it would fix it but best would be to ask their developers/author.

Viewing 15 replies - 1 through 15 (of 20 total)
  • The topic ‘[Plugin: Slideshow Gallery] slideshow does not appear’ is closed to new replies.