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Tribulant Slideshow Gallery
[Plugin: Slideshow Gallery] Slideshow Blank After Update (16 posts)

  1. danmcclure
    Member
    Posted 2 years ago #

    Hi,

    After updating the slide show is now just a blank box / not showing. I use shortcode to display it on my homepage in a text widget box. It worked great before today. Any ideas what is happening?

    Dan

    http://wordpress.org/extend/plugins/slideshow-gallery/

  2. Tribulant Software
    Member
    Plugin Author

    Posted 2 years ago #

    Thank you for your post, Dan.

    Is it possible that this is the same problem as you?

    http://wordpress.org/support/topic/plugin-slideshow-gallery-slideshow-not-working-1?replies=3

    Can you try that new code for slideshow-gallery/views/default/gallery.php and see if it fixes the problem?

    I look forward to your feedback!

  3. danmcclure
    Member
    Posted 2 years ago #

    hmmmm...

    I think i pasted it in the wrong spot?

    I got an error: plugin has no heading.

    then your plugin disapeared altogether

  4. Tribulant Software
    Member
    Plugin Author

    Posted 2 years ago #

    Did you replace the code in the slideshow-gallery/views/default/gallery.php file?

    Please reinstall the plugin and replace the code in that file, it should solve it.

  5. danmcclure
    Member
    Posted 2 years ago #

    yea i tried that, unfortunately

    Downloading install package from http://downloads.wordpress.org/plugin/slideshow-gallery.1.2.3.zip…

    Unpacking the package…

    Installing the plugin…

    Destination folder already exists. /home8/letipmvc/public_html/businessnetworkingorangecounty/wp-content/plugins/slideshow-gallery/

    Plugin install failed.

  6. danmcclure
    Member
    Posted 2 years ago #

    im not sure how to delete that folder manually or I would

  7. Tribulant Software
    Member
    Plugin Author

    Posted 2 years ago #

    Can you delete the wp-content/plugins/slideshow-gallery/ folder and then reinstall? :)

  8. Tribulant Software
    Member
    Plugin Author

    Posted 2 years ago #

    You can delete the folder via FTP or file manager in your hosting.
    I assume the plugin is not under "Plugins" in WordPress to delete?

  9. danmcclure
    Member
    Posted 2 years ago #

    ok so i reinstalled it and put the code you said in, but it's still blank

  10. Tribulant Software
    Member
    Plugin Author

    Posted 2 years ago #

    May I have a link please?

  11. danmcclure
    Member
    Posted 2 years ago #

  12. Tribulant Software
    Member
    Plugin Author

    Posted 2 years ago #

    I assume it's that big blank section.
    I don't see slideshow code there though: http://screencast.com/t/ygZ6vO2a0Rb

    Are you using a shortcode in a text widget? Which shortcode?
    How are you displaying it? Some details would be helpful :)

  13. danmcclure
    Member
    Posted 2 years ago #

    I am using this shortcode: "[slideshow gallery_id="1"]"

    It is in a text widget.

    That's all I'm doing to display it. And yeah its that big blank section, its called the "featured section"

    edit: I put in a title for the text widget and it seems to appear

  14. Tribulant Software
    Member
    Plugin Author

    Posted 2 years ago #

    Alright, will you submit a ticket to us with login details to investigate for you please? http://tribulant.com/support/

  15. danmcclure
    Member
    Posted 2 years ago #

    its ok, you've already helped enough. thanks for everything

  16. Tribulant Software
    Member
    Plugin Author

    Posted 2 years ago #

    Thank you for your response.

    There is a fix in 1.2.3.2 for the shortcode with the 'gallery_id' parameter.
    You can redownload from the plugin's page here or upgrade through WordPress.

    We apologize for the inconvenience caused!

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