Title: PLEASE READ: Priority Support
Last modified: August 20, 2016

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# PLEASE READ: Priority Support

 *  Plugin Author [Tribulant Software](https://wordpress.org/support/users/contrid/)
 * (@contrid)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-priority-support/)
 * Hi everyone!
 * These support forums are monitored and answered but for priority support and 
   faster responses, please use our [support forums](http://tribulant.com/forums/).
 * All the best,
    Antonie Potgieter
 * [http://wordpress.org/extend/plugins/slideshow-gallery/](http://wordpress.org/extend/plugins/slideshow-gallery/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Rita Schmidt](https://wordpress.org/support/users/rita-schmidt/)
 * (@rita-schmidt)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-priority-support/#post-2986734)
 * I have spent many frustrating hours trying to include a slideshow into my website
   and have nowhere in figuring out the solution. I have installed the plugins for
   the slideshows, but when following the directions posted on your website, the
   one step (INSERT SLIDESHOW) NEVER APPEARS!! what is happening? I save, I save
   changes, I upload images, etc. but no slide show. I even got to a point where
   a picture appeared with the format of a slide show, but no movement, anything!!!
   HELP!!! HELP PLEASE!!! THANKS,
    _[ redacted, support is offered via the forum
   and not email ]_
 *  Plugin Author [Tribulant Software](https://wordpress.org/support/users/contrid/)
 * (@contrid)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-priority-support/#post-2986736)
 * [@rita](https://wordpress.org/support/users/rita/),
 * May I have a link to your page where the slideshow is and more details on what
   shortcode you used for example please?
 * I look forward to your response!
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-priority-support/#post-2986735)
 * **[@rita](https://wordpress.org/support/users/rita/) Schmidt** rather than posting
   a reply to this notification posting, please instead start your own support topic
   with your own specifics and details.
 * [http://wordpress.org/support/plugin/slideshow-gallery#postform](http://wordpress.org/support/plugin/slideshow-gallery#postform)
 * Or as mentioned above use that dedicated forum mentioned above.
 * [http://tribulant.com/forums/](http://tribulant.com/forums/)
 *  [antonio@trudesignstudio.com](https://wordpress.org/support/users/antoniotrudesignstudiocom/)
 * (@antoniotrudesignstudiocom)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-priority-support/#post-2986793)
 * i can’t get my slideshow to work on certain sites. when i go to view my new slideshow,
   i get a loading icon that never stops. works great on any of the sites i have
   on godaddy, but not ace-host or media temple

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘PLEASE READ: Priority Support’ is closed to new replies.

 * ![](https://ps.w.org/slideshow-gallery/assets/icon-256x256.png?rev=1187457)
 * [Slideshow Gallery LITE](https://wordpress.org/plugins/slideshow-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/slideshow-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/slideshow-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/slideshow-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/slideshow-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/slideshow-gallery/reviews/)

## Tags

 * [forums](https://wordpress.org/support/topic-tag/forums/)

 * 4 replies
 * 4 participants
 * Last reply from: [antonio@trudesignstudio.com](https://wordpress.org/support/users/antoniotrudesignstudiocom/)
 * Last activity: [13 years, 1 month ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-priority-support/#post-2986793)
 * Status: not a support question