Support » Plugin: Slideshow » [Plugin: Slideshow] First Slide has "double label"

  • Resolved kate3686


    I just installed your plugin – very nice & easy to use. Having one issue, though, I’ve setup my slideshow to show 5 slides at a time. But when the show loads, the very first slide has the wrong label. Actually, it appears to have a “double label” in that I think the correct label is showing underneath the wrong label. (I can see this because of the opacity).

    My site’s under construction – if you send your IP I can whitelist you so you can see what I mean.

    Thanks in advance!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Stefan Boonstra


    It would be great if I could see what is happening. Please send me an e-mail at, so I can mail you my IP address back.

    Plugin Author Stefan Boonstra


    Hi Kate,

    I was able to find the problem with your slideshow. Somehow the calculation of the total width of the slideshow went wrong exclusively in Firefox and IE9.

    Since the fix I made for this issue is very small, and probably for just a few people, the fix won’t be in an official plugin update. You can install the fix by deleting the slideshow plugin and reinstalling it.

    After you’ve reinstalled it, you should probably do a ‘hard refresh’ of your website (this will reload the script from the server, since browsers always remember an old version for faster access). To do a hard refresh press ctrl+f5 (or cmd+f5 on Mac) and your slideshow should be fixed.

    Best regards,

    Thank you so much!

    Quick question: if I delete the plugin, will I have to recreate my slideshow after I reinstall?


    Plugin Author Stefan Boonstra


    You’re very welcome!

    No, you won’t have to recreate your slideshows after reinstallation.


    Worked perfectly! THANK YOU!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘[Plugin: Slideshow] First Slide has "double label"’ is closed to new replies.