Support » Plugin: Skysa Text Ticker App » [Plugin: Skysa Text Ticker App] Not working

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Skysa

    (@davidskysa)

    Can you provide a URL where we can see the issue?

    Hi,
    I was using it on a client’s site, so i removed it when it did not work.
    I set the text and saved, and saw a ‘Saved’ confirmation message but no change.

    Plugin Author Skysa

    (@davidskysa)

    If you are able to try it again, please let me know if the text you set shows on the settings portion of the app if you go back after saving.

    We would like to get to the bottom of why it is not working in your site configuration, as in all our tests we have not seen any issues.

    Hi
    No, the text I saved does not show when I come back.
    The site is http://www.nondiesrfc.com/

    Plugin Author Skysa

    (@davidskysa)

    Please update your plugin with the new version we just released (version 1.1). It seems the issue can happen on some database configurations where the settings table was not getting created. Hopefully the new update corrects this for you; if not please bear with us as we have not yet been able to reproduce your issue on any configuration we have installed on any of our test sites.

    Plugin Author Skysa

    (@davidskysa)

    We have now been able to reproduce this issue. It has been corrected as of 1.15.

    Ok.
    Thanks.
    I will try it out.

Viewing 7 replies - 1 through 7 (of 7 total)
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