Support » Plugin: Skysa Polls App » [Plugin: Skysa Polls App] No Polls showing

Viewing 15 replies - 1 through 15 (of 31 total)
  • I did a check and nothing is being saved. Any reason why?
    Thanks

    Plugin Author Skysa

    (@davidskysa)

    We have done extensive testing with this plugin and it is consistently saving for us. When you go to manage your polls in your admin it shows the poll listed there?

    Yes it does. I have down loaded it three times and reinstalled three times with the same result.
    Thank you for coming back.

    Here is what I see.

    Current Polls
    Poll Question Poll Answers Expiration Date Created
    Are any of the posts worth reading? Yes No 08/11/2012 11/27/2011 7:09 PM

    Then Home page this is what I see.

    There are no active polls.

    Plugin Author Skysa

    (@davidskysa)

    The creation date seems way off. This could be causing an issue with the app, as your expiration would not fit with the the date your site thinks it currently is.

    When you created the poll was the expiration date way off as well? By default the expiration date should be one week from the current date.

    Plugin Author Skysa

    (@davidskysa)

    Also, check the time stamps on your site blog posts and see if they are way off as well.

    Plugin Author Skysa

    (@davidskysa)

    Sorry, that does not appear to be the issue.

    Plugin Author Skysa

    (@davidskysa)

    We are continuing to look into this for you.

    I do see what you are talking about. Here is the UTC Denver time is 2012-08-04 2:21:36 Local time is 2012-08-03 20:21:36 and
    a test post today.
    August 3, 2012

    Thank you. It looks to be a great plugin and would really like to use it.
    Thanks again

    I just clicked the different tabs and back to the Poll tab and the created Poll was gone.

    Plugin Author Skysa

    (@davidskysa)

    Okay, we updated this plugin. Please install the new version. The dates should now be calculating correctly, which will hopefully fix the issue you are experiencing. Please let us know if that corrects the issue for you.

    This is what I’m getting now. Times are right.
    Current Polls
    Poll Question Poll Answers Expiration Date Created
    Are any of the posts worth reading? Yes No 08/11/2012 08/03/2012 3:09 PM
    But on the Home page:
    There are no active polls.

    Plugin Author Skysa

    (@davidskysa)

    One more thing to test. Do you have any page caching plugins installed on your site? If so, please let us know what one(s) so we can test with those.

    Yes I do.
    W3 Total Cache
    Thanks

Viewing 15 replies - 1 through 15 (of 31 total)
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