I am a new WP user and just set up my first site by rebuilding an old one which had built in Moveable Type. I needed a simple redirect program to hold on to my old content and inbound links and this plugin was simple and effective. Further, I got a bit tangled up in exactly how to make a few of my links work (I made a rookie error), but the developer answered my emails personally and offered support as I resolved the problem.
All in all, I was very impressed & really grateful to have found this plugin. Further, the experience helped me understand why so many people have so many good things to say about WP!