Title: plugin shoots down payment provider
Last modified: March 22, 2021

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# plugin shoots down payment provider

 *  Resolved [dmobali](https://wordpress.org/support/users/dmobali/)
 * (@dmobali)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/plugin-shoots-down-payment-provider/)
 * Hello,
 * We wanted to use the plugin and built our complete tracking via it. But as soon
   as we activate the plugin the payments via credit card, purchase via bill and
   TWINT on the IOS devices do not work anymore. All payment providers are also 
   running via a plugin. The problem is that we can not find the reason…. When we
   deactivate the plug-in everything works again. If the plug-in is active, then
   the page just reloads when completing the order but nothing happens. (except 
   in the backend an order is created with the status “payment pending”).
 * Does anyone know this problem or is there a solution for this?
 * We use the dataLayer variables and the GTM via the plug-in.
 * thx!!

Viewing 1 replies (of 1 total)

 *  Plugin Author [Thomas Geiger](https://wordpress.org/support/users/duracelltomi/)
 * (@duracelltomi)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/plugin-shoots-down-payment-provider/#post-14228695)
 * Hi,
 * Please test the following:
    – keep the plugin active – replace the GTM container
   ID option with this: GTM-XXXXX – save changes, clear all site cache (if any) –
   test again
 * If the problem is fixed then the issue is within your GTM container if not, then
   there is something in the plugin.

Viewing 1 replies (of 1 total)

The topic ‘plugin shoots down payment provider’ is closed to new replies.

 * ![](https://ps.w.org/duracelltomi-google-tag-manager/assets/icon-256x256.png?
   rev=1708451)
 * [GTM4WP - A Google Tag Manager (GTM) plugin for WordPress](https://wordpress.org/plugins/duracelltomi-google-tag-manager/)
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## Tags

 * [ios](https://wordpress.org/support/topic-tag/ios/)
 * [payment](https://wordpress.org/support/topic-tag/payment/)

 * 1 reply
 * 2 participants
 * Last reply from: [Thomas Geiger](https://wordpress.org/support/users/duracelltomi/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/plugin-shoots-down-payment-provider/#post-14228695)
 * Status: resolved