Support » Plugin: ShareThis: Free Sharing Buttons and Tools » [Plugin: ShareThis: Share Buttons and Sharing Analytics] "Enable hovering bar" setting not

  • I am running WordPress 3.3.2 (waiting for another plugin to support current version of WP before upgrading to current version) and ShareThis 5.4.

    My problem is that when I click the check box for ‘Enable Hovering Bar’ in my WordPress setting for ShareThis, it does not seem to save. I get a green message saying ‘Your options were successfully updated’, but the box is unchecked on the settings page that appears after I submit the form.

    Anyone know what might be happening here, or how to manually over-ride? I am trying this on my site http://www.stuartmcmillen.com/

    http://wordpress.org/extend/plugins/share-this/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi Sir,
    It seems settings of the sharethis plugin added to your blog aren’t getting updated.
    This happens when sharethis plugin conflicts with any of the plugins added to the blog.
    Can you please retry changing the sharethis settings by disabling the other plugins?
    Also, please provide your blog admin credentials if it still doesn’t work for you.
    You can mail us here: support@sharethis.com
    OR you can try adding the hoverbar code manually to your blog.
    Please let us know if you want the steps to add the code manually.

    Regards,
    Sharethis Support Team.

    Hi guys,

    I emailed that address 2 days ago, but have not yet had a response.

    Cheers,

    Stuart

    Hello Stuart,
    Sorry for late reply.
    I’ve asked a proper person from our team to contact you.

    Thanks for using sharethis.
    Regards,
    The Sharethis Support Team

    Hi again,

    Still waiting for a response to my email.

    Cheers,

    Stuart

    Hi Stuart,
    Sorry for delay.
    I’m following up our team member regarding your issue.
    Will update you soon.
    Regards,
    SharethisSupport Team

Viewing 5 replies - 1 through 5 (of 5 total)
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