Support » Plugin: Shareaholic | share buttons, related posts, social analytics & more » [Plugin: SexyBookmarks | email, bookmark, and share buttons] Show Share Counters for Facebook, Twitt

  • Resolved phattrance

    (@phattrance)


    How do i activate this feature? i have already activate it via the settings but i cannot see any counter :/

Viewing 15 replies - 1 through 15 (of 35 total)
  • Plugin Author Shareaholic

    (@shareaholic)

    phattrance, you need to be using the “new version”/beta version of the plugin to show Share Counters. Check the “use new version” option right on top of the admin menu.

    phattrance

    (@phattrance)

    yes i tried that, but then the plugin wont show up on my blog 🙂

    Plugin Author Shareaholic

    (@shareaholic)

    phattrance, what is the URL of your blog, we’d love to fix this for you as we’ll be switching everyone over to the new version soon.

    phattrance

    (@phattrance)

    the url is: http://funny-pictures-blog.com/

    it should be loaded under the twitter and facebook share. i have switched the new feature to on. if is switch if of, it will be visible again

    Plugin Author Shareaholic

    (@shareaholic)

    phattrance

    (@phattrance)

    Yes –> Screenshot http://i55.tinypic.com/2u7x3pl.jpg

    the api is empty but the media got a JS folder inside thats also empty

    Plugin Author Shareaholic

    (@shareaholic)

    That is the issue. the /js folder should contain a js file, and the /api folder a css and png file.

    Are these folders 777 or 755? if not, please correct the permissions and try re-saving your settings.

    phattrance

    (@phattrance)

    i changed them to 777 and re-saved the settings but it still wont show 🙂

    Plugin Author Shareaholic

    (@shareaholic)

    Are the files I mentioned above located in the directories now? Unless they are there, the plugin won’t have anything to show.

    Re-saving simply tries to copy over the custom files from our server again, but if permissions are not set then the copy will fail.

    phattrance

    (@phattrance)

    no there are no files there at all, even after i re-save the settings or disable the plugin. the folders are set to 777

    phattrance

    (@phattrance)

    any news about this yet? i still havent found a way to display the the counter. can i download the files manually from somewhere?

    phattrance

    (@phattrance)

    anyone knows if its possible to download those files manually?

    Plugin Author Shareaholic

    (@shareaholic)

    phattrance, try the latest version of SB to see if that fixes things.

    maxminzer

    (@maxminzer)

    Had the new version on. Just updated the plugin today.
    It stopped showing up.
    Switched to old version now – it showed up but counters don’t work anymore

    Plugin Author Shareaholic

    (@shareaholic)

    Can you please try the following:

    a) chmod 775 the /spritegen directory
    b) switch back to new version
    c) re-save your settings

    After you re-save your settings there should be files in the /spritegen directory.

    Let us know how it goes!

Viewing 15 replies - 1 through 15 (of 35 total)
  • The topic ‘[Plugin: SexyBookmarks | email, bookmark, and share buttons] Show Share Counters for Facebook, Twitt’ is closed to new replies.