phattrance, you need to be using the “new version”/beta version of the plugin to show Share Counters. Check the “use new version” option right on top of the admin menu.
yes i tried that, but then the plugin wont show up on my blog 🙂
phattrance, what is the URL of your blog, we’d love to fix this for you as we’ll be switching everyone over to the new version soon.
the url is: http://funny-pictures-blog.com/
it should be loaded under the twitter and facebook share. i have switched the new feature to on. if is switch if of, it will be visible again
Yes –> Screenshot http://i55.tinypic.com/2u7x3pl.jpg
the api is empty but the media got a JS folder inside thats also empty
That is the issue. the /js folder should contain a js file, and the /api folder a css and png file.
Are these folders 777 or 755? if not, please correct the permissions and try re-saving your settings.
i changed them to 777 and re-saved the settings but it still wont show 🙂
Are the files I mentioned above located in the directories now? Unless they are there, the plugin won’t have anything to show.
Re-saving simply tries to copy over the custom files from our server again, but if permissions are not set then the copy will fail.
no there are no files there at all, even after i re-save the settings or disable the plugin. the folders are set to 777
any news about this yet? i still havent found a way to display the the counter. can i download the files manually from somewhere?
anyone knows if its possible to download those files manually?
phattrance, try the latest version of SB to see if that fixes things.
Had the new version on. Just updated the plugin today.
It stopped showing up.
Switched to old version now – it showed up but counters don’t work anymore
Can you please try the following:
a) chmod 775 the /spritegen directory
b) switch back to new version
c) re-save your settings
After you re-save your settings there should be files in the /spritegen directory.
Let us know how it goes!
