Title: Plugin Setup
Last modified: May 11, 2020

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# Plugin Setup

 *  [isaakgeo](https://wordpress.org/support/users/isaakgeo/)
 * (@isaakgeo)
 * [6 years ago](https://wordpress.org/support/topic/plugin-setup-8/)
 * Hello,
 * I’m trying to create a page with a map where i can track a mobile phone location
   but i must be doing something wrong (using TrackMe app). My settings so far are:
 * Plugin Options
    1. TrackMe URL slug: tracker 2. TrackMe server extension: z
 * Trackme server settings:
    1. Username: testuser 2. Password: The one shown in“
   Your Profile” section of the plugin 3. URL Header: [https://www.mysite.com/tracker/wp-username/password](https://www.mysite.com/tracker/wp-username/password)
   4. Server Extension: z
 * On a wp page i entered shortcode: [tsmap user=testuser]
    but all i get is “No
   tracks to display”.
 * Can you please help identifying what i’m doing wrong?
 * Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [tinuzz](https://wordpress.org/support/users/tinuzz/)
 * (@tinuzz)
 * [6 years ago](https://wordpress.org/support/topic/plugin-setup-8/#post-12815747)
 * Well, first of all, collecting locations and displaying them on a map are two
   different things.
 * 1) Does TrackMe display any errors during live tracking?
    2) Do any tracks appear
   in Trackserver’s database (see ‘Manage tracks’) ?
 * Regards,
    Martijn.
    -  This reply was modified 6 years ago by [tinuzz](https://wordpress.org/support/users/tinuzz/).
 *  Thread Starter [isaakgeo](https://wordpress.org/support/users/isaakgeo/)
 * (@isaakgeo)
 * [6 years ago](https://wordpress.org/support/topic/plugin-setup-8/#post-12819968)
 * Hi, thank you for the reply!
 * There are no errors in live tracking and no tracks appear in the database.
    Are
   all the settings above correct?
 *  Plugin Author [tinuzz](https://wordpress.org/support/users/tinuzz/)
 * (@tinuzz)
 * [6 years ago](https://wordpress.org/support/topic/plugin-setup-8/#post-12820073)
 * Hi,
 * > 1. Username: testuser
   >  3. URL Header: [https://www.mysite.com/tracker/wp-username/password](https://www.mysite.com/tracker/wp-username/password)
 * If ‘wp-username’ means ‘testuser’ in this case, then I would say that the settings
   are correct.
 * The next place to look would be your webserver’s log file, to see of the requests
   are arriving.
 * Best regards,
    Martijn.
 *  Plugin Author [tinuzz](https://wordpress.org/support/users/tinuzz/)
 * (@tinuzz)
 * [6 years ago](https://wordpress.org/support/topic/plugin-setup-8/#post-12820296)
 * You can also check your setup with, for example, cURL:
 * `curl "https://www.mysite.com/tracker/wp-username/password/requests.z?a=upload&
   tn=Test&lat=58&long=5&do=2020-05-12%2012:19:18"`
 * If all is well, the result should be:
 * > Result:0
 * If not, you will see an error.
 * Best regards,
    Martijn.
 *  Plugin Author [tinuzz](https://wordpress.org/support/users/tinuzz/)
 * (@tinuzz)
 * [6 years ago](https://wordpress.org/support/topic/plugin-setup-8/#post-12820311)
 * Just to be sure… You say that TrackMe doesn’t give you any errors. Does that 
   mean that it reports “Position added correctly.” in the log? Because that would
   mean that it’s talking to a server that accepts the locations. TrackMe will report
   what that server is when it starts up.
 * I think you should be able to figure this out.
 * Best regards,
    Martijn.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Plugin Setup’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/trackserver.svg)
 * [Trackserver](https://wordpress.org/plugins/trackserver/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/trackserver/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/trackserver/)
 * [Active Topics](https://wordpress.org/support/plugin/trackserver/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/trackserver/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/trackserver/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [tinuzz](https://wordpress.org/support/users/tinuzz/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/plugin-setup-8/#post-12820311)
 * Status: not resolved