Title: Plugin settings aren’t visible
Last modified: May 9, 2023

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# Plugin settings aren’t visible

 *  Resolved [thevalleylist](https://wordpress.org/support/users/thevalleylist/)
 * (@thevalleylist)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/plugin-settings-arent-visible/)
 * Hi there, I’ve added this plugin to start tracking events on the website but 
   after activating it, the plugin gone from the plugin list and it doesn’t show
   in the menu. My guess is someone had it added already and had it configured to
   be hidden but I don’t know which user. How can I remove it or reset it so that
   I can set it back up with my user and access it?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [robertabela](https://wordpress.org/support/users/robert681/)
 * (@robert681)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/plugin-settings-arent-visible/#post-16724929)
 * Thank you for trying our plugin.
 * Indeed, that is clearly the case. The plugin saves these settings in the _wp\
   _options_ table in your WordPress database. Please search for the below settings
   and delete them:
    - wsal_only-me-user-id
    - wsal_restrict-plugin-settings
 * Once you delete these you should be able to see the plugin again. Can you please
   let us know how this works for you?
 * Looking forward to hearing from you.
 *  Thread Starter [thevalleylist](https://wordpress.org/support/users/thevalleylist/)
 * (@thevalleylist)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/plugin-settings-arent-visible/#post-16727270)
 * Hi [@robert681](https://wordpress.org/support/users/robert681/) I am reviewing
   the database in PHPMyadmin and in the options table these two items you mentioned
   are not present. I even searched for them at each level and it returns no results.
   Any idea?
 *  Plugin Support [robertabela](https://wordpress.org/support/users/robert681/)
 * (@robert681)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/plugin-settings-arent-visible/#post-16728452)
 * Hi [@thevalleylist](https://wordpress.org/support/users/thevalleylist/)
 * Can you please export all the options from the _wp\_options_ table prefixed with
   _wsal\_*_ ? Basically these are all of the plugin settings. We’d like to see 
   what settings the plugin is saving in your database.
 * Looking forward to hearing from you.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin settings aren’t visible’ is closed to new replies.

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## Tags

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 * [remove](https://wordpress.org/support/topic-tag/remove/)
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 * 3 replies
 * 2 participants
 * Last reply from: [robertabela](https://wordpress.org/support/users/robert681/)
 * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/plugin-settings-arent-visible/#post-16728452)
 * Status: resolved