Support » Plugin: Spam protection, AntiSpam, FireWall by CleanTalk » plugin sets nocache headers on site

  • Resolved nemanja.radevic

    (@nemanjaradevic)


    The cleantalk-spam-protect plugin sets nocache headers on your site which prevents Batcache (our page caching) from functioning, which significantly degrades performance. Disabling this allows page renders to be taken, cached and served.
    –>our hosting is pressable and they advicesd that cleantalk is causing cache issues on the server side, please tell us how to fix this

    We have a paid membershit on cleantalk and account is andreas@webarts.com.cy but the new support style redirected me here

    please reply as soon as possible

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    I will ask our developers about this.

    We will contact you within 1-2 business days.

    Plugin Author Artyom Davydov

    (@sartemd174)

    Hello,

    Cleantalk sets no-cache headers only for SpamFirewall page (and it’s necessary). It shouldn’t affect the performance of your website.

    We can recommend you to prevent apbct_* cookies from being cached.

    Also, make sure that you’re using the latest plugin version.

    Thread Starter nemanja.radevic

    (@nemanjaradevic)

    The reply from hosting

    It appears that stopping those cookies from being set in the plugin settings (as seen below) does allow Batcache to work correctly, however, the setting does say that this may stop the spam protection from working correctly.

    Unfortunately, due to this, it may be the case that this plugin isn’t compatible with Batcache. It also notes that it doesn’t seem to be compatible with caches like Varnish as well.

    Plugin Support alexandergull

    (@alexandergull)

    Well, I transfer this to the developer.

    Plugin Author Artyom Davydov

    (@sartemd174)

    I didn’t mean to disable those cookies, you can just prevent them from being cached. I don’t know exactly which options provides Batcache, but some of cache plugins, such as W3, WPRocket have this feature.

Viewing 5 replies - 1 through 5 (of 5 total)
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