Support » Plugin: Brilliant Web-to-Lead for Salesforce » Plugin sending two leads

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  • Plugin Author Nick Ciske


    Let’s start with:

    Plugin version?
    Link to the page with the problem?

    Have you tried disabling all other plugins to see if one is conflicting?
    Have you tried switching to a bundled theme (2011-2014) to verify it’s not a theme issue?

    Nick, Can I email you the test site somewhere? Id prefer my test link not be crawled by the robots? 🙂

    We are running the latest version of word press.

    I have not turned off all plugin but I did start to disable ones that seem to have email capabilities.

    Im not the expert on the theme side I’d have to check with someone on that.

    Plugin Author Nick Ciske


    Rule out plugin and the theme first conflicts first. 99% of the time that’s the culprit.

    Also, are you using a form in the sidebar and the post/page content? e.g. 2 forms (same id) on 1 page?

    Im only using one salesforce to lead form. We had another form for another plugin but removed that. I’ll look to disable plugins and see if that helps.

    In a thread I read I heard you were looking to offer commercial support for this plugin with paid features etc..

    That available yet?

    Plugin Author Nick Ciske


    OK, then something else is causing a double submit (e.g. 2 forms of the same id would explain things).

    There’s a link for premium/paid support in the sidebar of the plugin admin screens, and the support guidelines:


    Will fill out your support form tomorrow and contact you that way. Will save me some time and we can post back findings to this so others can benefit.


Viewing 6 replies - 1 through 6 (of 6 total)
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