Support » Plugin: Front End Users » Plugin sending mail from admin's email address

  • Resolved bkawalec

    (@bkawalec)


    Hi,
    I’m using the paid version of the plugin.
    I’ve noticed that not all email notifications sent to users come from wordpress@website.com. Password reminders come from plugin admin’s private email address (address from email settings).
    I didn’t notice this until I started using WP Mail SMTP. Password reminders are still coming from plugin admin’s address and in case of some recipients are bouncing back because “Host xxxx is not allowed to send mail for ‘name@website.com’.”

    https://wordpress.org/plugins/front-end-only-users/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor EtoileWebDesign

    (@etoilewebdesign)

    Hi bkawalec,

    Looks like it is getting blocked, perhaps when the recipient’s email checks your SPF records. Do you have any specific SPF records set up (i.e. in your cPanel or wherever else you configure your email through your host)?

    Hi,
    thanks for the answer, I’ll check that.

    Why is the plugin sending password reminders from the admin’s address and other emails from the website’s email address? Is there a special reason for that?

    Plugin Contributor EtoileWebDesign

    (@etoilewebdesign)

    Hi Bkawalec,

    We have to handle the way emails from the different features get sent out in slightly different manners, some of the emails are sent from wordpress@yourdomain.com and some are sent from the specified admin email address.

    Unfortunately, it’s unlikely we’ll be able to change this in the near future. We hope it is not an inconvenience for you.

    Best regards,

    I have a problem that may be related to this (also payed version):

    Although I’ve set ‘Admin Approval of Users’ to ‘Yes’, I get no admin mail when new users register. I have tried to change the admin email address to see if it was a spam issue, but no luck. However, new users do get the welcome email, so the sending mechanism seems to work.

    As I recall, it HAS been working earlier…

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I’m using the paid version of the plugin.

    For pro or commercial product support please contact the author directly on their site.

    http://www.etoilewebdesign.com/contact-us/

    As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there.

    @etoilewebdesign @rustaurius Please refrain from support your customers in these forums. That’s not allowed.

    Plugin Contributor EtoileWebDesign

    (@etoilewebdesign)

    Hi,

    We’d be happy to answer your question via email.

    I’m sorry, I wasn’t aware of that. I was asking about a feature that’s in the free version too. I’ll continue the conversation via email.

Viewing 7 replies - 1 through 7 (of 7 total)
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