• I love the idea of this plugin. However, I’m still trying to get it to work with Facebook at this time. I am having several issues that I have specifically outlined in a support request. I contacted support 22 February 2014, and have sent a few more contacts with latest testing results. Today is 5 March 2014 and still no reply. Not even, “We received your ticket and we’re looking into it.” I must say that is extremely disappointing.

    I realize this is a free plugin, and therefore support may not be immediate. However, I think weeks going by with no response at all is unacceptable. I was considering buying the Premium version, although now I’m forced to try to find another plugin since this one is buggy for some reason and I’m getting no help.

    I’m running this on client accounts, not a silly personal blog, so this needs to work and I need to get help resolving specific issues in a timely manner when it doesn’t.

    Anyone know of any Nextscript alternatives that work well from personal experience having installed and used with Facebook? I’m open to recommendations. Thank you.

    ~ Angela

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author NextScripts

    (@nextscripts)

    angelalgibson you have WP Cron broken.

    Please read this: http://www.nextscripts.com/blog/troubles-wp-cron-existing-posts-auto-reposter/ – this written specifically about your situation.

    We really, really, really, really don’t have an ability to debug and fix your WP Cron.

    As soon, as you set your WP Cron correctly it will start working fine.

    Thread Starter angelalgibson

    (@angelalgibson)

    Thanks for your reply. Unfortunately, when I follow your link and follow the instructions: “Please go to the “Help/Support” tab and click “Show Cron Test Results” to see how your WP Cron is doing.”

    This is all I get no matter how many times I click on Show Cron Test Results or Reload:

    Check is not started yet… Please [reload] this page in couple minutes.

    http://mywebsite.com/wp-admin/options-general.php?page=NextScripts_SNAP.php&do=crtest

    I understand you are extremely busy. I have followed your tutorials http://www.nextscripts.com/tutorials/wp-cron-scheduling-tasks-in-wordpress/ and I cannot get Nextscripts to work correctly at all. Today auto posts have stopped entirely, even though auto-posts were working incorrectly before, at least there were posts going out.

    I have set up Cron jobs for other uses over the years and haven’t had an issue. I have working Crons now for WHMCS on another site, for example.

    Any help would be greatly appreciated from anyone who has gotten their Cron to work correctly with Nextscripts – anyone who has gotten Nextscripts to work correctly – and can offer help I would appreciate the help.

    Thanks.

    ~ Angela

    Hi Angela,

    Did you ever get this working??

    I have the exact same problem.

    Cheers,
    Scott

    Thread Starter angelalgibson

    (@angelalgibson)

    Hi Scott,

    No. Still having issues. In fact, I ended up purchasing the paid version because I couldn’t find anything else that could do what NextScripts claims to do.

    Unfortunately, even after paying for this plugin I still have issues. More issues… such as even though I have posts only selected, it still posts pages.

    First I tried deselecting certain pages from being posted… for example, my “thank you” page that someone should only see when filling out a form… or my “sorry you had to cancel”page when someone has to cancel their appointment.

    I had those two pages deselected and yet Nextscripts posts them to my Facebook page and Twitter feed anyway… Embarrassing. I have to keep tabs and go delete the posts — of course I never get to it before people have seen them… sigh….

    So then I deselected the option to post ALL pages, hoping that would solve it. Nope. Pages still post. Including the ones I just mentioned.

    I still deal with occasional double posts. And other anomalies. I’ve forgotten them all at this point as I just gave up months ago and haven’t had time to deal with it.

    I go back to my original statement that I love the idea of this plugin. But it’s still buggy. Even the paid version.

    Also, I’ve had this problem on both Hostgator servers and Site5 servers. And cron jobs for other tasks such as WHMCS work just fine.

    Best of luck to you, Scott!

    Hope you find someone who can help you out with this.

    ~ Angela

    So I think I FINALLY got this to work.

    I managed to solve the issue I think and it’s working fine now.

    The issue was that previously I had scheduled way too many reposts with the plugin and there was a huge backup in the cron and scheduling system.

    When I opened up the server and tried to open the cron line in the wp_options table it took ages to load because the line was so big. That was causing SNAP not to work. To fix this I ran this SQL code and just cleared the backlog.

    UPDATE wp_options SET option_value = ” WHERE option_name = ‘cron’

    If you don’t know how to access your server. Go to the c panel with your host > php my admin > click on the wordpress server > click on SQL and past the code above in > click run.

    See how you go but this fixed my WP-Cron. I’d also followed all the instructions on this page: http://www.nextscripts.com/tutorials/wp-cron-scheduling-tasks-in-wordpress/

    Cheers,
    Scott

Viewing 5 replies - 1 through 5 (of 5 total)
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