• Hi,

    when I try to search for a new plugin in the WP admin panel I don’t get any results, just an error messages which translates as follows:

    “An unexpetcted error occured. Something seems to be wrong with the server configuration. Get into contact with the support forum..”

    I’m running another WP installation (same WP version) on the same webspace where this error does not occur.

    Where should I start trouble shooting? What can have gone wrong?

    Any hints are highly appreciated!

    Regarsd, Jan

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter jimbolaya

    (@jimbolaya)

    I think the error might have been due to wrong file permissions.

    I have recently restored a whole filesystem backup via FTP – and I think this might mess up the file permissions.

    Should I just chmod 777 recursively with my FTP-Client or would that be the wrong way?

    which file permissions on which folder are required to make the plugin search work again?

    Check out this article for recommended WordPress file/folder permissions, it is a great read.
    [link moderated; please keep support on this site]
    Changing File Permissions « WordPress Codex
    The “Permissions for WordPress” and “Common Pitfalls” section are relevant to your question.

    Permissions for WordPress

    All files should be 644.
    All folders should be 755.
    wp-config.php should be 600.

    Common Pitfalls

    A common mistake people make is to set the uploads folder to 777. Some do this because they get an error when trying to upload an image to their website, and 777 quickly fixes this problem. But never give unlimited access to everyone, or else you’ll make the Web server vulnerable to attack. If you follow the guidelines covered in this article, then you should have no problems uploading files to your website.

    Thread Starter jimbolaya

    (@jimbolaya)

    thanks!

    I chmodded all files and folders accordingly via FileZilla.

    Unfortunately the 600 for wp-config.php resultet in the following error:

    “Warning: require_once(/www/htdocs/XXXX/wp-config.php) [function.require-once]: failed to open stream: Permission denied in /www/htdocs/XXXX/wp-load.php on line 29

    Fatal error: require_once() [function.require]: Failed opening required ‘/www/htdocs/XXXX/wp-config.php’ (include_path=’.:/usr/share/php:..’) in /www/htdocs/XXXX/wp-load.php on line 29″

    Therefore I used 644 for wp-config.php as well.

    Unfortunately the plugin search still does not work anymore 🙁

    Then I used 777 for all files and folders just to make sure it’s not a permission problem. Even with 777 the plugin search didnt work. So I went back to 644 and 755.

    What else could be the problem? Where should I start debuging?

    Rgds, Jan

    Thread Starter jimbolaya

    (@jimbolaya)

    bump… anyone?

    Thread Starter jimbolaya

    (@jimbolaya)

    bump… can anyone provide any hints please?

    My plugins are becoming out of date, because the wordpress plugin search is not longer able to connect to the plugin directory. So I no longer receive notifications in the backend if a plugin is out of date. My other installations on the same webspace do not have this problem. Where should I start debugging? Any help is highly appreciated!

    Thread Starter jimbolaya

    (@jimbolaya)

    fixed it.

    I deactivated all plugins and then step by step reactivated them. The plugin “Awesome Flickr Gallery” seemed to be buggy because it caused the above described error. I downgraded the plugin from version 3.5 to 3.3.5 and now all works fine again.. that’s how it seems 😉

    Please don’t bump threads.

    It is against forum rules to do so.

Viewing 7 replies - 1 through 7 (of 7 total)
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