Plugin search bar

  • Resolved ejohansson

    (@ejohansson)


    1 year, 7 months ago

    Hello,

    I have installed a plugin search bar to get results directly when searching in the bar. I have also created a template in the theme builder for my Search results page. But, when I search in the plugin search bar I’m not directed to the search results page with the template, what do I have to do to correct this?

    When I use the Royal search bar, I’m directed to the Search results page with the correct template.

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  • Plugin Contributor George

    (@rubeushagrid13)

    1 year, 7 months ago

    Hello,

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: royalelementoraddons@gmail.com

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – royalelementoraddons@gmail.com as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Kind regards,
    George

Viewing 1 replies (of 1 total)
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