Support » Plugin: SB Welcome Email Editor » [Plugin: SB Welcome Email Editor] Remind PW button not showing

  • Hi,

    I had your plugin working as intended, until I had to delete the user account for my main admin and use a temporary administrator account to re-add the main admin user. Having done this the ‘Remind PW’ button isn’t showing for newly created users.

    I have tried deactivating and uninstalling your plugin and then installing and activating again, but I still see the same settings from the previous installation and ‘Remind PW’ buttons are still not getting set.

    Is there a way of resetting all the settings, or perhaps there is another reason for this issue?

    Thanks for any help,

    Nick

    http://wordpress.org/extend/plugins/welcome-email-editor/

Viewing 2 replies - 1 through 2 (of 2 total)
  • It turns out that on creating a new user a sb_we_plaintext_pass entry in the wp_usermeta table isn’t generated, whereas changing the password by editing the settings for an already created user does generate a sb_we_plaintext_pass entry, and then the Remind PW does show next to the user.

    If you can think of anything I can do to rectify this so that I don’t have to manually change passwords in this way I’d be glad to hear about it.

    Thanks,

    Nick

    I’m having the same problem. Suddenly new users don’t have the ‘Remind PW’ button but I never changed or deleted admins.

    Any ideas?

Viewing 2 replies - 1 through 2 (of 2 total)
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