Support » Plugin: SB Welcome Email Editor » [Plugin: SB Welcome Email Editor] Remind PW button not showing

  • Hi,

    I had your plugin working as intended, until I had to delete the user account for my main admin and use a temporary administrator account to re-add the main admin user. Having done this the ‘Remind PW’ button isn’t showing for newly created users.

    I have tried deactivating and uninstalling your plugin and then installing and activating again, but I still see the same settings from the previous installation and ‘Remind PW’ buttons are still not getting set.

    Is there a way of resetting all the settings, or perhaps there is another reason for this issue?

    Thanks for any help,


Viewing 2 replies - 1 through 2 (of 2 total)
  • It turns out that on creating a new user a sb_we_plaintext_pass entry in the wp_usermeta table isn’t generated, whereas changing the password by editing the settings for an already created user does generate a sb_we_plaintext_pass entry, and then the Remind PW does show next to the user.

    If you can think of anything I can do to rectify this so that I don’t have to manually change passwords in this way I’d be glad to hear about it.



    I’m having the same problem. Suddenly new users don’t have the ‘Remind PW’ button but I never changed or deleted admins.

    Any ideas?

Viewing 2 replies - 1 through 2 (of 2 total)
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