Title: [Plugin: Rotating Tweets widget and shortcode] Problem retrieving data from Twitter
Last modified: August 20, 2016
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# [Plugin: Rotating Tweets widget and shortcode] Problem retrieving data from Twitter
* Resolved [mikechalmers](https://wordpress.org/support/users/mikechalmers/)
* (@mikechalmers)
* [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-rotating-tweets-widget-and-shortcode-problem-retrieving-data-from-twitter/)
* Hi there, thanks for this plugin – it’s exactly what I need. I’ve installed the
widget version and receive the following error (the username is correct):
* Problem retrieving data from Twitter.
* Please check the Twitter name used in the settings.
* Tried it a few times – I’m using MAMP so it’s not on the internet yet – but haven’t
had this issue in the past with twitter calls, so not sure.
* Cheers
* MC
* [http://wordpress.org/extend/plugins/rotatingtweets/](http://wordpress.org/extend/plugins/rotatingtweets/)
Viewing 15 replies - 1 through 15 (of 21 total)
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[→](https://wordpress.org/support/topic/plugin-rotating-tweets-widget-and-shortcode-problem-retrieving-data-from-twitter/page/2/?output_format=md)
* Plugin Author [Martin Tod](https://wordpress.org/support/users/mpntod/)
* (@mpntod)
* [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-rotating-tweets-widget-and-shortcode-problem-retrieving-data-from-twitter/#post-2907923)
* That doesn’t sound good. The actual call to Twitter is made using the standard
WordPress function so I’m not quite sure how this might happen.
* Can you let me know the user name so I can try to replicate/understand the problem
* Best wishes
* Martin
* Thread Starter [mikechalmers](https://wordpress.org/support/users/mikechalmers/)
* (@mikechalmers)
* [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-rotating-tweets-widget-and-shortcode-problem-retrieving-data-from-twitter/#post-2907940)
* Hi Martin,
* Twitter username is the same as my WordPress username: mikechalmers
* thanks for your quick response!
* MC
* Thread Starter [mikechalmers](https://wordpress.org/support/users/mikechalmers/)
* (@mikechalmers)
* [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-rotating-tweets-widget-and-shortcode-problem-retrieving-data-from-twitter/#post-2907943)
* Martin,
* I’ve also tried with different usernames – should have mentioned.
* I don’t have the username that will actually be used by the site at this point–
it will launch with website, but wanted to get an example twitter working…
* Cheers
* MC
* Plugin Author [Martin Tod](https://wordpress.org/support/users/mpntod/)
* (@mpntod)
* [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-rotating-tweets-widget-and-shortcode-problem-retrieving-data-from-twitter/#post-2908034)
* I’ve somewhat rashly put your Twitter feed (temporarily)in as a widget at [http://www.martintod.org.uk/2012/05/29/new-twitter-plugin-to-show-tweets-in-rotation/](http://www.martintod.org.uk/2012/05/29/new-twitter-plugin-to-show-tweets-in-rotation/)–
which is probably very rash – and it seems to be working.
* … which suggests it may be an argument between WordPress’s wp_remote_request()
function and MAMP …
* Let me Google around and see if I can find an answer.
* Alternatively, I’ll see if I can find a way of making it serve up some more useful
diagnostics!
* Plugin Author [Martin Tod](https://wordpress.org/support/users/mpntod/)
* (@mpntod)
* [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-rotating-tweets-widget-and-shortcode-problem-retrieving-data-from-twitter/#post-2908064)
* I’ve uploaded an updated version of rotating tweets to [http://downloads.wordpress.org/plugin/rotatingtweets.zip](http://downloads.wordpress.org/plugin/rotatingtweets.zip)
* I’m afraid it probably won’t immediately solve the connectivity problem, but
should give some more useful diagnostics. Could you let me know what it says?
🙂
* Best wishes,
* Martin
* Thread Starter [mikechalmers](https://wordpress.org/support/users/mikechalmers/)
* (@mikechalmers)
* [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-rotating-tweets-widget-and-shortcode-problem-retrieving-data-from-twitter/#post-2908071)
* Hi Martin, thanks for this-
* Now I get less info: “Problem retrieving data from Twitter.”
* It doesn’t rotate between that and “please check username…”
* I’m confident it will work when online, but the client is having hosting issues
so I have to wait – and I don’t have a live wordpress install to play about with
at the moment – so it would be easier to fix this up offline, but not essential.
* Cheers
* MC
* Plugin Author [Martin Tod](https://wordpress.org/support/users/mpntod/)
* (@mpntod)
* [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-rotating-tweets-widget-and-shortcode-problem-retrieving-data-from-twitter/#post-2908072)
* That’s odd. Will have another look at the code. Do you see anything more in the
html?
* Martin
* Plugin Author [Martin Tod](https://wordpress.org/support/users/mpntod/)
* (@mpntod)
* [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-rotating-tweets-widget-and-shortcode-problem-retrieving-data-from-twitter/#post-2908073)
* Trying to upload an updated version with more diagnostics, but unfortunately,
neither 3G nor cafe wifi are playing ball! Will try again this evening in the
hotel!
* Martin
* Thread Starter [mikechalmers](https://wordpress.org/support/users/mikechalmers/)
* (@mikechalmers)
* [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-rotating-tweets-widget-and-shortcode-problem-retrieving-data-from-twitter/#post-2908074)
* ```
```
* Yes, more info in the html – display: none is there, so that’s why we weren’t
seeing it on the page.
* No problem with tonight, thanks again.
* MC
* Plugin Author [Martin Tod](https://wordpress.org/support/users/mpntod/)
* (@mpntod)
* [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-rotating-tweets-widget-and-shortcode-problem-retrieving-data-from-twitter/#post-2908075)
* Although it should have displayed as a rotating tweet… 🙁
* Martin
* Plugin Author [Martin Tod](https://wordpress.org/support/users/mpntod/)
* (@mpntod)
* [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-rotating-tweets-widget-and-shortcode-problem-retrieving-data-from-twitter/#post-2908083)
* New version that should give richer diagnostics.
* Martin
* Plugin Author [Martin Tod](https://wordpress.org/support/users/mpntod/)
* (@mpntod)
* [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-rotating-tweets-widget-and-shortcode-problem-retrieving-data-from-twitter/#post-2908084)
* Does [http://stackoverflow.com/questions/1917850/wp-http-error-couldnt-connect-to-host](http://stackoverflow.com/questions/1917850/wp-http-error-couldnt-connect-to-host)
help?
* Martin
* Thread Starter [mikechalmers](https://wordpress.org/support/users/mikechalmers/)
* (@mikechalmers)
* [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-rotating-tweets-widget-and-shortcode-problem-retrieving-data-from-twitter/#post-2908093)
* ```
<-- WP_Error Object
(
[errors] => Array
(
[http_request_failed] => Array
(
[0] => couldn't connect to host
)
)
[error_data] => Array
(
)
)
--> Twitter 0.48.2
```
* Martin,
* I’m sure the proxy settings are to blame, but I can’t get it to work from the
forums posts you linked.
* Above is the I get now – not sure the WP Error Object code is meant to appear(
before widget title) but that’s what I get.
* Don’t worry about fixing it as I can implement this when the site goes active
and let you know how it goes.
* You’ve been a big help
* MC
* Plugin Author [Martin Tod](https://wordpress.org/support/users/mpntod/)
* (@mpntod)
* [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-rotating-tweets-widget-and-shortcode-problem-retrieving-data-from-twitter/#post-2908094)
* I spy a missing exclamation mark!
* Will probably drop this from the code anyway since it doesn’t seem to add much.
* Many thanks for your patience on this!
* Martin
* Plugin Author [Martin Tod](https://wordpress.org/support/users/mpntod/)
* (@mpntod)
* [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-rotating-tweets-widget-and-shortcode-problem-retrieving-data-from-twitter/#post-2908097)
* Have uploaded a corrected version of the plug-in to [http://downloads.wordpress.org/plugin/rotatingtweets.zip](http://downloads.wordpress.org/plugin/rotatingtweets.zip)–
which will get rid of the error object printing out (which was not intended).
* Let me know if there are any problems with the live version of the site!
* Best wishes,
* Martin
Viewing 15 replies - 1 through 15 (of 21 total)
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The topic ‘[Plugin: Rotating Tweets widget and shortcode] Problem retrieving data
from Twitter’ is closed to new replies.
* 
* [Rotating Tweets (Twitter widget and shortcode)](https://wordpress.org/plugins/rotatingtweets/)
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* 21 replies
* 3 participants
* Last reply from: [Martin Tod](https://wordpress.org/support/users/mpntod/)
* Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/plugin-rotating-tweets-widget-and-shortcode-problem-retrieving-data-from-twitter/page/2/#post-2908189)
* Status: resolved