Support » Plugin: Register Plus Redux » [Plugin: Register Plus Redux] No text in the user notification email

  • Resolved kspec1212



    I’m having a problem which seemed to develop in versions 3.6.11 and continued in 3.6.12.

    When I enable “Custom User Email Notification” and then register, it will send an email with the correct from email address, name, and subject, the body of the email is blank. I have tried with both html set to on and off. I do have body text set in the register plus settings but no matter what I do, I can’t get it to send the customized email.

    I have user verification off.

    For now, I have just turned off custom notification, but this is one of the big reasons I loved register plus redux and would like to get it working again.


Viewing 12 replies - 1 through 12 (of 12 total)
  • Sorry – just to make it more clear. The issue is that the BODY OF THE NOTIFICATION EMAIL IS BLANK (even though I have text set within RPR for the notification email).

    Plugin Author radiok


    I think I figured this out, wow, what a dumb mistake on my part, there’s a function that replaces the keywords with actual values, so it takes the message, read through it, replaces keywords, and then gives the message back. Well, it wasn’t giving the message back! Doh! I’ll push 3.6.13 with this bug fix, thank you for notifying me!

    Thanks – you are awesome for doing all of this!

    Plugin Author radiok


    No problem, let me know if you have any other issues.

    A big thanks from me as well. I had the same issue. I am noticing that the message is parsed properly now but one variable does not seem to be displayed when used in the User Approved Registration message:


    In the custom email, the variable is still displayed as text.

    Plugin Author radiok


    Is that in the custom user email, or admin mail? Also, what verification options do you have enabled (email/admin)? And finally do you have user set password enabled? Sorry for so many questions, I’m trying to isolate a specific bug regarding that.

    Hi i have the same problem that erbuc…

    So %user_password% not show the user password but the name of the variable.

    FOr me is in the custom user email and i have checked :
    – Allow New Registrations to set their own Password
    – Enable Password Strength Meter
    – Verify all new users email address.

    Hi radiok,

    This is for the Custom User Email Notification, which is enabled
    Yes, email admin is enabled.
    Custom Admin Email Notification is disabled
    Allow New User Registrations to set their own password – enabled
    Verify all new user emails – enabled
    Moderate all new user registrations – enabled

    The Custom User Message parses all Replacement Keys properly except the %user_password% key.

    No problem with the questions. Let me know if you need anything else.


    Plugin Author radiok


    I fixed the %user_password% field in 3.6.14, this is a kind of big update, so I’m not sure I’ll get it out today.

    Ok. Not a problem. I’ll look out for the update.

    I also have a customer with a need to change the User Email Verification Email. Any plans to address this in future releases?

    Plugin Author radiok


    That’s actually addressed in 3.6.14 too, I had some other requests for that.

    Excellent! Looking forward to the release.

    Good work … you have been very responsive to fix issues.

    Thanks for everything.


Viewing 12 replies - 1 through 12 (of 12 total)
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