Support » Plugin: Question and Answer Forum » [Plugin: Question and Answer Forum] Category Dropdown Not Populated on the Ask Form

  • Resolved tankard



    I noticed that there’s been a similar issue with the version 1.7 here.

    However, I’m using the latest version 2.0.2 and the plugin just stopped working for me.

    When I just downloaded it, the plugin was working and when you went to the “Ask a question” form, there were two categories in the dropdown (Unsorted and My Own Category Name). The whole journey from asking to answering a question worked fine.

    Then I deleted My Own Category and created 15 new categories. After that the “Ask a question” form stopped working. The category drop-down list is very very narrow (just a few pixels) and you cannot actually select any categories. It just pops out with a long list of empty spaces. Obviously, without selecting a category, it’s not possible to add a question.

    I did what you suggested in the aforementioned 1.7. version solution but it didn’t help. I also deactivated and deleted the plugin, then reinstalled but it has kept the settings. Do I have to dump the whole installation, clear the database and start again?

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  • Plugin Author trevorpythag


    Thanks for taking the time to bring this to my attention rather than just abandon the plugin.

    The issue last time was caused by the plugin not displaying empty categories. Is this the case for you? Ie) are all the categories you want to plugin to display empty?

    Also is the list of categories being correctly displayed on the option page in the wordpress admin area?

    Thank you very much for pointing me into the right direction. All option boxes in “Settings -> Q&A Forum” appears to be inactive – although they were active just a few hours ago. I ticked the boxes again and it is working OK now.

    Sorry, this is not the fault of the plugin – probably something on my side. Great plugin, definitely deserves 5 stars!

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