Support » Plugin: Q and A FAQ and Knowledge Base for WordPress » [Plugin: Q and A – FAQ plugin for WordPress] Q and A show/hide button does not work anymore

Viewing 15 replies - 1 through 15 (of 26 total)
  • Plugin Author Dalton Rooney

    (@daltonrooney)

    Please post a link and I will take a look.

    Thanks for your prompt reply Dalton,
    Unfortunately, I cannot post a link as we are using wordpress as our staff intranet site. After installing the new version, clicking the question does not expand with the answer. it just open a page instead.

    Plugin Author Dalton Rooney

    (@daltonrooney)

    Any errors in Firebug or Chrome Developer Tools?

    Plugin Author Dalton Rooney

    (@daltonrooney)

    Hi Jung,
    I just posted a new version of the plugin, please let me know if this helps.

    Dalton

    I just installed this plugin and it doesn’t work at all. Wondering if it’s related to this same thing.

    It displays the questions ok, but there is no show/hide feature they are just all there on one page… clicking the title just brings you to a page with the question on.

    Plugin Author Dalton Rooney

    (@daltonrooney)

    Danielle,
    Which version of the plugin are you using? Make sure you have the latest update.

    How have you entered the shortcode on your page? It would be helpful if you could post a link.

    Dalton

    http://tester.thedady.co.uk/?page_id=368

    I’ve entered the shortcode [qa] on that page and I have version 1.0.1

    Plugin Author Dalton Rooney

    (@daltonrooney)

    Hi Danielle,
    It looks like your theme is missing the wp_head() and wp_footer() functions. Please look into these functions (you can find a reference in TwentyEleven) and fix your theme, then the plugin should work fine.

    Dalotn

    Hi Dalton,

    I have those files in there already. I tried moving them, which didnt work, maybe thats when you looked at it?

    The best Ive been able to get is the posts to hide but they dont display on page they just open a new link still.

    Thanks for your help!

    Plugin Author Dalton Rooney

    (@daltonrooney)

    Hi Danielle,
    What version of WordPress are you using? It looks like your jQuery is out of date. In the plugin settings, try changing the “Load jQuery” setting to “Force latest version” and see if that helps.

    Dalton

    I have 3.1 installed, the person I am doing this for has this version installed. That said it does say the plugin is compatible with this version.

    Ive tried both options for jQuery but still nothing 🙁

    Plugin Author Dalton Rooney

    (@daltonrooney)

    Hi Danielle,
    It should be compatible with 3.1 with the “Force latest version” setting, can you leave that setting enabled and let me take a look?

    Dalton

    Done!

    Oh its working now!

    Not sure what I did but at least it is working.

    Thanks for your help!

    Plugin Author Dalton Rooney

    (@daltonrooney)

    It’s working for me! Try to hold down the shift key and refresh and see if that does the trick for you.

Viewing 15 replies - 1 through 15 (of 26 total)
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