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Pronamic iDEAL
[resolved] Sisow iDeal basic payment status (6 posts)

  1. Mike
    Posted 3 years ago #

    Hi, I'm using the pronamic ideal plugin with gravity forms. As I've read with others, the payment status in gravity does not change from processing to confirmed.

    Might the gform_ideal_fulfillment hook be a solution?

    If so I'd appreciate any help on how to implement it.

    Thanks in advance,


  2. Remco Tolsma
    Plugin Author

    Posted 3 years ago #

    If you use the iDEAL Easy or Basic/Lite variant the payment status will not be updated. With these variants your payment provider will not post the status of the payment to your website. There is also not an function to request the payment of the status from the payment provider. Therefor we can't change the payment status of the Gravity Forms entry.

  3. Mike
    Posted 3 years ago #

    Hi Remco, thanks for the quick response.

    Since the payment process with ideal basis is a 2 step process:
    1. fill out form and submit to second page
    2. continue to sisow for payment

    It's hard to identify who actually completed step 2.

    Might you have an idea if I can perform an action on the payment succes - return page which can update the status? (since sisow does return to a page based on payment succes/faillure)

  4. Remco Tolsma
    Plugin Author

    Posted 3 years ago #

    Why don't you use the "Sisow - iDEAL Advanced" variant? The Pronamic iDEAL plugin should then be able the retrieve the payment status from Sisow and update the Gravity Forms entry. The return of an visitor to the success page is not a guarantee of payment.

  5. Mike
    Posted 3 years ago #

    I'll look into that. Sisow doesn't advertise on the site a clear choice between basic & advanced. I'll look into that tomorrow. Any idea about the costs? (I'm building this for a non profit so transaction fees matter to them)

    I already noticed that I don't have an upload field for the certificate and mailed sisow support if they can add it to my account.

  6. Mike
    Posted 3 years ago #

    Hi Remco,

    Thanks, costwise sisow ideal basic & advanced are the same, so there was no reason not to switch to advanced. Now the status is changed in wordpress.

    Still a few check to do but it seems to be working fine now.


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