I noticed that, when using iDEAL easy, there is no order confirmation for the client (and store owner) after making a payment. We have to change the order status first of that order, and then the confirmation is sent.
I really would like my clients to receive a mail when they place an order. Now they have to wait until I change the order status (and sometimes that will take a while) so that will be very confusing. I know a solution would be to change to a more expensive iDEAL option, but for a starting webshop I do not prefer this.
A solution would be to send a temporary order notification. There you can state that the order will be processed after payment. This is done the same way for paying by bank transfer. The customer receives a order notification that states that the order will be processed after payment. Can you please let me know if this is possible, and what I have to do to make this work?
I posted this message also last week as a reply to a solved issue, but I have the impression that you didn’t notice it. If you did, so that I posted the message again…
I hope you can help!
Thanks in advance,
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