Support » Plugin: User registration & user profile - Profile Builder » [Plugin: Profile Builder] recovery password

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Contributor barinagabriel


    Hello Shaolin46,
    There’s no way for me to know what the issue is, unless you tell me more: I assume the user IS in the database? Is this the first time you tried the password recovery feature? Or any other info that you think it might help.


    Hi barinagabriel,
    thanks for the replay..

    Yes, the user is in the database, otherwise I get the message:

    # no email in DB:
    The email address entered wasn’t found in the database!
    Please check that you entered the correct email address.

    # no name in DB:
    The username entered wasn’t found in the database!
    Please check that you entered the correct username.’s the first time I use the recovery feature…The other stuff of the plugin works well!
    Could be a problem in sending the mail?
    I really need help..thanks!

    Plugin Contributor barinagabriel


    Hello Shaolin,
    are you developing locally? If yes, than that is the reason, yes.


    HI..I’ve fix the mail parameters and seems to work fine now 🙂

    But I’ve tried to change the password :
    the password has been changed, but in the main page I get several warning messages like this:
    Warning: Cannot modify header information – headers already sent by (output started at /membri/MY SITE/WP ROOT/wp-includes/general-template.php:1680) in /membri/MY SITE/WP ROOT/wp-includes/pluggable.php on line 754

    How can Hide these messages?
    Thanks for the answers!

    Plugin Contributor barinagabriel


    Those are warnings. Have you tried turning error reporting off?



    Forum Moderator

    Plugin Contributor barinagabriel


    In the coding I do if I can’t do a workaround the headers already sent issue, I just use an action hook and call a function containing the required code-part before WP loads.

    Thanks both…
    I’ve read the esmi’s link and I’ve solved the problem.

    The file pluggable.php didn’t end with the ” ?> ” simply I’ve added that and all work perfectly..

    But why wordpress didn’t close that tag in that file? I’ve to report this to them?

    Anyway thanks again!!!

    I”m having the same problem here and don’t know how to fix it. Shaolin, can you explain me what you did? Thanks!

    Hi Willit0 …which problem? the last one with the warnings??

    If so, you have just to open the pluggable.php file in the wp-includes directory, and at the end of the file just simply write the end php tag ” ?> ” …all the warnings will be hidden.

    For other problems let me know!

    Is the first problem with recovery password form. Is not sending the mail. Thanks.

    You have to be online site, not in local development if on windows (on linux it should work)
    You have to set the parameters for sending the mail, like the SMTP, and other stuffs..
    To do that, simply download this plugin :

    and fill all the required fields like the smtp account, etc…

    If you have other problems, feel free to ask again!

    Site is online and on linux server.
    Hosting is goDaddy

    …ok…have you tried to do all I’ve written last time??

    If yes..tell me now what’s the problem

Viewing 14 replies - 1 through 14 (of 14 total)
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