Title: plugin problem
Last modified: December 1, 2019

---

# plugin problem

 *  Resolved [yernst](https://wordpress.org/support/users/yernst/)
 * (@yernst)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/plugin-problem-68/)
 * hello
 * i have a plugin in my site but I do not see it in the plugins page
 * any idea why?
 * although my last Q was regarding a commercial plugin i am asking it on any plugin
 * if it is in the library and i can not see it in the plugins page.
 * thanks

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [George Appiah](https://wordpress.org/support/users/gappiah/)
 * (@gappiah)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/plugin-problem-68/#post-12175739)
 * What do you mean by having the plugin in your site or in the “library”? What 
   specific actions did you take?
 * Also, every plugin is different, so you’ll have to name the specific plugin to
   get any meaningful support. Can you show a screenshot showing this plugin in 
   your site/library?
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/plugin-problem-68/#post-12175744)
 * I’m sorry, but the correct answer really is what you were provided earlier at
   [https://wordpress.org/support/topic/plugin-problems-21/#post-12167698](https://wordpress.org/support/topic/plugin-problems-21/#post-12167698)
 * Forum volunteers are not given access to commercial products, so they would not
   know why it is not working properly. Other community members who may have faced
   your issue might be able to help you but your best bet is your product’s developer.
   Keep in mind we encourage you to use the official support venues, as it allows
   the developers to be aware of issues with their code and gives back to the community
   in a more robust way.
 *  Thread Starter [yernst](https://wordpress.org/support/users/yernst/)
 * (@yernst)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/plugin-problem-68/#post-12194152)
 * hello
 * sorry i am still new to Wp
 * but if the plugin is in wp-content\plugins i am not supposed to see it in the
   plugin page ?
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/plugin-problem-68/#post-12194234)
 * You should if the plugin is developed properly, therefore there is a problem 
   with the plugin, and you will need to contact that plugin’s support as mentioned
   a week ago: [https://wordpress.org/support/topic/plugin-problems-21/#post-12167698](https://wordpress.org/support/topic/plugin-problems-21/#post-12167698)

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘plugin problem’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 3 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/plugin-problem-68/#post-12194234)
 * Status: resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics