Title: Plugin preventing mobile site from working
Last modified: August 22, 2016

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# Plugin preventing mobile site from working

 *  Resolved [VirtualM](https://wordpress.org/support/users/virtualm/)
 * (@virtualm)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-preventing-mobile-site-from-working/)
 * Our mobile site is not working and we get an error that says:
 * Fatal error: Call to undefined function Genesis_get_option() in/home/h2ublog/
   public?html/wp-content/plugins/genesis-custom-headers/inc/gch-frontend-views.
   php on line 13.
 * It looks like Genesis Custom Header plugin is out of date and has not been updated
   in over 2 years, even though we have updated it thru WP. I assume it is using
   coding that is not compatible with the version of PHP that is are running.
 * URL
    [http://h2ublog.com](http://h2ublog.com)
 * Child Theme – Serenity
 * [https://wordpress.org/plugins/genesis-custom-headers/](https://wordpress.org/plugins/genesis-custom-headers/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Nick Diego](https://wordpress.org/support/users/ndiego/)
 * (@ndiego)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-preventing-mobile-site-from-working/#post-5262695)
 * Hello VirtualM,
 * I am sure we can get to the bottom of this. I have two questions for you.
 * Is your mobile site built using the Genesis Framework? This plugin requires the
   Genesis Framework to work, and if it is not present, that error will display.
   I understand you are using the Serenity child theme, but if you mobile site is
   not also a child theme of Genesis, this error will occur.
 * Secondly, I am confused by your comment that this plugin has not been updated
   in two years. I released this plugin in July, so it only had been out for a few
   months. Can you provide more info on this?
 * Thanks,
    Nick
 *  Plugin Author [Nick Diego](https://wordpress.org/support/users/ndiego/)
 * (@ndiego)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-preventing-mobile-site-from-working/#post-5262965)
 * Hi VirtualM,
 * Since I have not heard from you, I am going to mark this as “resolved”. If you
   have any more questions, please feel free to post them here.
 * Thanks,
    Nick

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin preventing mobile site from working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/genesis-custom-headers_23282d.svg)
 * [Genesis Custom Headers](https://wordpress.org/plugins/genesis-custom-headers/)
 * [Support Threads](https://wordpress.org/support/plugin/genesis-custom-headers/)
 * [Active Topics](https://wordpress.org/support/plugin/genesis-custom-headers/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/genesis-custom-headers/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/genesis-custom-headers/reviews/)

## Tags

 * [Mobile Responsiveness](https://wordpress.org/support/topic-tag/mobile-responsiveness/)

 * 2 replies
 * 2 participants
 * Last reply from: [Nick Diego](https://wordpress.org/support/users/ndiego/)
 * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-preventing-mobile-site-from-working/#post-5262965)
 * Status: resolved