Support » Plugin: podPress » [Plugin: podPress] Download numbers hit a wall!

  • http://twiiphone.com

    I was using an older version of PodPress for about 2 months before I decided to update it. A few days after I updated to the latest version (updated last week), I noticed that my download numbers have taken a HUGGGEEEEE hit. I’m not getting nearly as many downloads as before the update. Here’s a graph showing the sudden issue: http://twitpic.com/4kcv59

    I’m using WP permalinks and the full stats setting. I WAS using third party stats, and it seems as though that that feature has been disabled for some odd reason.

    Any ideas on how to enable 3rd party statistics? I searched, and couldn’t find a thing.

Viewing 15 replies - 1 through 15 (of 35 total)
  • Plugin Author ntm

    (@ntm)

    Thanks for the report!

    I’m not sure that the 3rd party statistics have something to do with that. But I will try to find out more about that.

    You can reactivate the option by creating a new folder in the plugin folder of your blog. Call it podpress_options.

    Edit the podpress_options-sample.php and add the following line of code:

    if ( ! defined( 'PODPRESS_ACTIVATE_3RD_PARTY_STATS' ) ) { define( 'PODPRESS_ACTIVATE_3RD_PARTY_STATS', TRUE ); }

    so that the last lines of the file look like these lines:

    // If you set this constant to TRUE then [...]
    if ( ! defined('PODPRESS_DEACTIVATE_PREMIUM') ) { define('PODPRESS_DEACTIVATE_PREMIUM', FALSE); }
    if ( ! defined( 'PODPRESS_ACTIVATE_3RD_PARTY_STATS' ) ) { define( 'PODPRESS_ACTIVATE_3RD_PARTY_STATS', TRUE ); }
    ?>

    Edit the .php file with an text editor like Notepad (not with MS Word).
    Rename the file to podpress_options.php and upload it into wp-content/plugins/podpress_options/.

    It would be great if you could tell me whether re-activating these options makes really a difference.

    Regards,
    Tim

    Thanks, got it to work again, although I had to use podporess_config-sample.php instead of podpress_options-sample.php, as it didn’t exist.

    I’ll report back later today to see if it made any changes. If it doesn’t, then I have no idea what would be causing the sudden download drop.

    Plugin Author ntm

    (@ntm)

    Sorry. podpress_config-sample.php is the right file. The file that I have meant.

    Plugin Author ntm

    (@ntm)

    I’m very curious whether this changes the rate of the downloads in your statistics. It would be nice if you could tell me which of 3rd party options you have used and you are using now. blubrry or podtrac?

    Blubrry.

    I actually just noticed that, for every one download, the download number goes up by 3…

    Plugin Author ntm

    (@ntm)

    I actually just noticed that, for every one download, the download number goes up by 3…

    Have you turned the 3rd-party stats option off again? I have tried to download and to play the last episode just some minutes ago and the number of downloads went up only by one for each download attempt.
    I was also not able to reproduce that wrong counting behaviour. But I guess the reason is that I do not have blubrry keyword. I guess that you have one.?

    It would be great if you could confirm or not confirm that this behaviour (counting each download 3 times) occurs only when the 3rd-party blubrry statistics feature is active.

    Are the numbers in your blubrry statistics equal to (or approximately the same as) the podPress numbers?

    Enabling statistics hasn’t really brought my downloads back. But, I did disable it, and the download number is still going up by 3 for every one download that *I* make.

    Plugin Author ntm

    (@ntm)

    How do you download the episode? Please, tell me which device or browser you are using to download the file. Does this error occur if you click on Download or if you click on the Play button?

    I did disable it, and the download number is still going up by 3 for every one download that *I* make.

    So you are sure that this behavior is the same regardless of the 3rd party statistic setting?

    I clicked on the play button for the HTML5 player under Chrome.

    Plugin Author ntm

    (@ntm)

    Thanks. The problem seems to be only related to the Chrome browser and the HTML5 player. I have had tested only with Firefox and Safari before and the Safari browser does not influence the download numbers as Chrome.
    Further it is save to say that this problem is not related to the 3rd party statistic setting.

    I will think about a solution. But to workaround this problem you can deactivate the HTML5 support in the player settings of podPress and the Flash player will appear again in Chrome, Safari and IE9.

    Plugin Author ntm

    (@ntm)

    besweet,

    you might want to try the current Development Version. That version contains bug fixes which should correct not only this problem with the HTML5 player and the podPress stats.

    Before you install this version make a backup of your data base.

    Regards,
    Tim

    I’ve just installed beta 8.

    I’m still clueless as to what happened to my downloads…

    http://img4.imageshack.us/img4/9440/unledpb.jpg

    So the HTML5 player isn’t working… Downloading it directly works fine. Any ideas?

    Plugin Author ntm

    (@ntm)

    Thank you for testing the beta version!

    So the HTML5 player isn’t working… Any ideas?

    Yes, probably. Do you use the both settings in the “Location of the Media Files” section of the general settings page of podPress? (Are both fields fill out?)

    I’m still clueless as to what happened to my downloads…

    I have also no idea. But the counting mechanism in podPress has not changed from 8.8.9.x to 8.8.10.2.

    Plugin Author ntm

    (@ntm)

    Please, upgrade to 8.8.10.3 beta 9 (which is the Development Version now). The problem with the HTML 5 should be fixed.

Viewing 15 replies - 1 through 15 (of 35 total)
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