Title: Plugin Permissions Problem
Last modified: August 30, 2016

---

# Plugin Permissions Problem

 *  [ridgetek](https://wordpress.org/support/users/ridgetek/)
 * (@ridgetek)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/plugin-permissions-problem/)
 * Hi,
    I have recently moved over to a cluster platform and am having problems 
   with file permissions.
 * All files and directories seem to be set to 700 by default and cannot be changed
   because they are on a shared platform.
 * A problem started whereby when I am trying to install a new plugin or add media
   I get an error message stating :
    ‘Unable to create directory uploads/2015/12.
   Is its parent directory writable by the server?’
 * This has only started today.
 * All the guidance I can find online tells me to change the file permissions to
   755 but this cannot be done in this situation. I have found that adding a new
   sub-domain and trying to upload works fine – but all of the existing sub-domains(
   and main site) have restrictions.
 * Install within WordPress works ok – it is just upload. I have tried multiple 
   plugins and uploads on multiple sites and the error is consistent.
 * I am at the stage now where I am going to start backing up my websites, deleting
   them and recreating them to get around the problem.
 * I would rather not do this if I can help it because of the risk factor.
 * Has anyone had this problem before ? It’s driving me nuts – and the hosting company
   can’t solve it either – I’ve been in discussions with them for most of today !

The topic ‘Plugin Permissions Problem’ is closed to new replies.

## Tags

 * [media upload](https://wordpress.org/support/topic-tag/media-upload/)
 * [permissions](https://wordpress.org/support/topic-tag/permissions/)

 * 0 replies
 * 1 participant
 * Last reply from: [ridgetek](https://wordpress.org/support/users/ridgetek/)
 * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/plugin-permissions-problem/)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics