Paid Memberships Pro
[resolved] [plugin: paid memberships pro] (3 posts)

  1. kmchome
    Posted 4 years ago #

    we have one membership level and users that sign up are given full access to all of our content. A few days ago we lowered our price of membership and ever since changing the membership price in the plugin, when users sign up and pay, the plugin is saying they haven't paid and therefore not granting them access to all of the content.


  2. Jason Coleman
    Plugin Author

    Posted 4 years ago #

    Can you contact me via http://www.paidmembershipspro.com/contact/ so I can help you more. I can't tell what is going on without learning more about your setup.

  3. Jason Coleman
    Plugin Author

    Posted 4 years ago #

    For other people's benefit, I spoke with OP and it turns out his memberships had only a one time charge. PMPro will say "user is not paying" because they don't have a subscription setup at the gateway and aren't scheduled for any payments.

    I see how this can be confusing though. I might try to figure out a way to say "User has paid." or something more clear there.


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