Support » Plugin: Wordfence Security - Firewall & Malware Scan » Plugin page blocked

  • Resolved cmplus

    (@cmplus)


    I use the adinserter plugin and now if I enter the plugin page I see that it is blocked, who can tell me how to solve this problem?

    Page may not be loaded properly. Check ad blocking software that may block CSS, JavaScript or image files.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • i have a lot of javascript errors, i need help to solve

    if I select that default item, nothing works on the site anymore, what should I do to know what setting to put in order to make it work?

    https://ibb.co/HHJFgCF

    Plugin Author WFSupport

    (@wfsupport)

    It sounds as though there may be an AJAX or JavaScript conflict from another plugin or your theme that’s happening on your website and interfering with other plugins’ admin dashboards.

    The java script errors I see on the site in my browser console (you might see additional ones since I just see the public facing site) are from my ad blocker blocking the page ads the site tries to display. I did also see references to a plugin called Super Progressive Web Apps. You might try deactivating it and seeing if that fixed the problem.

    Alternatively, I recommend downloading and running the Health Check plugin from the WordPress repository to test for this. It’s a plugin that will allow you to simulate turning off your plugins and changing your theme to a default WordPress theme (such as Twenty Fifteen) – but only to you. Your visitors will continue seeing your site normally. The plugin is from WordPress.org and you can download it for free from the WP plugin repository:
    https://wordpress.org/plugins/health-check/

    Once you’ve deactivated your plugins and themes, try reactivating only Wordfence and the other plugin and see if the problem persists. If the problem has disappeared, and you can access the plugin page, that confirms that something other than Wordfence is causing the issue. You can then reactivate your theme and plugins within the Health Check plugin one by one, rechecking the problem after each reactivation. Once the problem reoccurs, you’ll know that the plugin or theme you just reactivated is the culprit, and we can go from there with a solution.

    If you see a message that says Wordfence blocked the action, then try putting the firewall into learning mode and accessing the plugin page again. That would whitelist the action going forward and shouldn’t block you again. Then you can put the firewall back into enabled and protecting mode.

    Hope that helps, and let me know how this goes!

    Tim

Viewing 3 replies - 1 through 3 (of 3 total)
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