Mobile version of theme has big white space blocking text (6 posts)

  1. helix21
    Posted 3 years ago #

    When a post is loaded with his theme on an iPad or iPhone, a big white rectangle appeats at the very end that appears to cover the post content.

    It's very strange and here is a screenshot of the issue:


    There are no issues with any Windows or Mac browsers but no matter which browser on iOS, the issue will happen.

    I really like this these and customised it to my use, hope I can find a fix for this!


  2. stephen h
    Posted 3 years ago #

    Did you mean the Origin theme at http://wordpress.org/extend/themes/origin or what theme is it? (The http://wordpress.org/extend/plugins/origin/ link you included doesn't go to anything.)

    I think I've seen a similar problem before, but I'd need to be able to see the code before I can be sure.

  3. helix21
    Posted 3 years ago #

    It is indeed at Origin theme at http://wordpress.org/extend/themes/origin

    I'll enable the code on my website. Here http://literalf1.com/2012/07/24/drivers-etiquette-or-why-im-disappointed-with-hamilton-vettel/ you could took at the source right on the website.

    Thanks for the help.

  4. stephen h
    Posted 3 years ago #

    Ok, I think I recall the issue, though it could still be a number of things...

    The first thing I'd check, though, is to see if disabling the Disqus plugin solves the problem. I believe I've seen this error before with that plugin, and I can see that it's causing the issue on Android browsers as well, so I think it has something to do with that.

    If, after you disable Disqus, you see that the box goes away, you can still use Disqus, but I believe you may have to do some testing with their options to find a configuration that won't cause that issue. I think there's a mobile theme they offer that can be enabled/disabled, or you can try a different theme.

    If disabling Disqus didn't do the trick, there's a good chance the issue is being caused by another of your plugins, since I see a fair amount of Javascript code being loaded in that page that probably isn't even being used (in other words, functionality for other pages). Try disabling plugins one at a time to see if you can find the culprit.

    I'm still relatively certain it's Disqus, but let me know if it's not.

  5. helix21
    Posted 3 years ago #

    Thanks a lot, you're right, it was Disqus! Now the mobile versions render perfectly.

    Thank you very much! I played around with a few options, but can't find any "advanced settings" page as such where I can tweak this away.

  6. stephen h
    Posted 3 years ago #

    Glad we got that figured out!

    I forgot to mention the main Disqus settings are all on their site, not in the WP dashboard, so you'll probably need to login to your profile there and look around your site's settings and try out some different options on your mobile device.

    They *may* have a support page for this issue, I'm not really sure how I sorted it out the last time I saw it, but it's definitely worth looking into any support forums they have, or try sending them an email, as I'm sure they've seen this issue before.

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