Support » Plugin: Plugin Name: oQey Gallery » [Plugin: oQey Gallery] Oqey & malware

Viewing 8 replies - 1 through 8 (of 8 total)
  • And i have the newest version

    Plugin Author oQeySites


    Dear Laura,

    please change your passwords, use strong FTP passwords and for wp-admin use strong passwords.

    Scan your computer for viruses, for backdoors etc… please use a licenced antivirus.
    If you use a mac don’t worry, there is no viruses. 🙂

    oQey Gallery is safe and secured. We take care of it every day, and if you really like our plugin, you can support us with a donation.


    I have a Mac and indeed do not have viruses. That’s also not my concern. I’m concerned about the popups my costumers get from for example Avast which is telling about a Trojan Horse.

    And it is since I have Oqey. Didn’t had any other new plugins or something else new. I had to turn off the safe mode of my domain because Oqey wouldn’t work with the safe mode on. I put it on (because of safety this morning) and the gallery’s still work. Maybe it is safer at this way.

    I have to clean all my files this evening (after my other work). Do you know where I can do a checkup after that to see if it’s really gone?

    Plugin Author oQeySites


    Laura, the plugin itself cannot cause the issue you’re experiencing. It is verified constantly and every time when we get any kind of security holes reports, we’d check it again, even if the report was fake. When required, we are releasing updates. Issues that you’re getting on Internet Explorer might be caused by some java used with your theme. However, if you believe so strong that your customers are getting popups because you are using our product, you are free to remove it and use any other you feel comfortable with.
    Thank you.

    I’m not sure of everything right now 😉

    I installed it on 6th december and at the 8th I was infected (which I know right know because of the date of the infected files). Is it possible because of the safe mode I switched off?

    But: what doesn’t work with the safe mode on? I turned it on this morning and it looks like it still works

    Although: the popup is in all the browsers (IE, mozilla, chrome)

    (and right now my hostingcompany has some issues, at al his websites, so if you can’t reach the URL….)

    Plugin Author oQeySites


    Safe mode on/off has nothing to do with this kind of troubles. Using the latest wp and php versions would ignore the safe_mode=on which means the gallery would still work. In order to fix the popup issue, you’d have to first change all your passwords, then find what’s causing it and then remove the piece of code from the theme or db on your server… Hope you get it solved quickly. If you need personal assistance, please contact us using the contact form on our website.

    P.S.: if the plugin would cause this kind of issues, we’d have about 30.000 websites having similar troubles…

    Okey, thanks for all the answers!

    Already changed al the passwords, seems to be clean (according to Sucuri Scanner plugin). Right now working on

    If I will have any question now or later I will ask. Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
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