Support » Plugin: Import and export users and customers » Plugin only importing first two rows

  • kameshvyas


    Hi team – Couple of questions:

    1) I am able to import only the first two rows as part of the csv. Other rows are not getting processed, any idea?
    2) I’ve noticed that if I immediately run another import and try sending the email to the same user (after deleting), email doesn’t get sent / delivered. Is it by design?

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  • Plugin Author Javier Carazo



    1) how have you prepared the CSV? Try to create it using LibreOffice Calc, it works really well.
    2) no, it should be emailed, install a mail log and check how mails are delivered (maybe they do not arrive, but they are being sent)

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