Plugin only good for 7 days?

  • Resolved MJ

    (@prmyapps)


    1 year, 5 months ago

    Hi CleanTalk,
    I read all of your wordpress documentation before installing it today, and none of it mentioned that the plugin is only a trial and only free for 7 days. It also did not mention what the plugin will cost after the trial is over. I still don’t know.

    Now that I have logged in, I see in the top right corner of the webpage “License is valid till Nov 11, 2022”.

    I understand the need to get paid, and I annually contribute to the plugins that don’t charge, but I think your entry in the wordpress catalog needs to be much more forthcoming. So could you please tell me what your prices are for the features I have in this trial version that I didn’t know was a trial version.

    -mj lee

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support eugenecleantalk

    (@eugenecleantalk)

    1 year, 5 months ago

    Hello @prmyapps.

    The plugin is free and distributed under the GPLv2 license.
    CleanTalk anti-spam plugin works with a cloud base anti-spam service and this plugin is a Software as a service (SaaS).
    CleanTalk it’s a free plugin that works with premium Cloud Anti-Spam service.
    The fact that the plugin works with a premium type service is mentioned in the plugin annotation and in its WordPress catalog description.
    We are ready to help you with any issue regarding CleanTalk. There are hundreds of environment compositions and we do our best to cover as many as possible.

    We apologize for the misunderstanding. We will take into account your wishes.

    Here you can see our prices: https://cleantalk.org/price-anti-spam.
    Also, the trial license includes the functionality of an Extra Package, which costs half of the basic license: https://cleantalk.org/help/extra-package.

    If you have further questions about a license, please contact us via our private Ticket System: https://cleantalk.org/my/support/open.
    WordPess.org Support Forum is for plugins only, not the service.

    Thread Starter MJ

    (@prmyapps)

    1 year, 5 months ago

    FYI, I ran the CleanTalk plugin for the 7 day trial period, and I didn’t get any Contact spam. Over the last year, as I guess my site got to a certain level of hits/visibility, I have been getting 1-2 Contact spams per day. So I’m happy, and I signed up for a 3 year CleanTalk subscription at less than $10 per year.

    Plugin Support SergeM

    (@serge00)

    1 year, 5 months ago

    Thank you for choosing the CleanTalk service!

Viewing 3 replies - 1 through 3 (of 3 total)
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