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[Plugin: Online Backup for WordPress] Won't backup – claims "another backup is currently i

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Online Backup

    @driskell

    Hi ianbirtwistle,

    Try deactivating and deleting the plugin and installing it again, this will clear everything. Or waiting 10-15 minutes before trying again might clear it.
    If you get unexpected stop again, look at Activity Log and click View Events and see what it says is happening.

    Jason.

    I’ve tried removing and reinstalling but I still get the error.. interestingly when I try to uninstall I get an error :-

    Plugin could not be deleted due to an error: Could not fully remove the plugin(s) wponlinebackup/wponlinebackup.php.

    Plugin Author Online Backup

    @driskell

    When you say still get the error, do you mean the Unexpected Stop or the backup could not be started?

    Can you let me know what Activity Log -> View Events says for the Unexpected Stop?

    The error is “The backup could not be started; another backup is currently in progress.”

    Activity Log is empty :- “The Activity Log is currently empty.”

    Plugin Author Online Backup

    @driskell

    Hi ianbirtwistle,

    Strange issue with the uninstall. Guess we can wait for it to unexpected stop and then look at it again. Make sure schedule is not active though (set to None).

    Once it lets you run a manual backup again run one and let me know what the result is. Unexpected Stops should not happen during manual backups. So it will at least give us an idea if the backup is actually working on your server.

    Jason.

Viewing 5 replies - 1 through 5 (of 5 total)
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