Support » Plugin: Online Backup for WordPress » [Plugin: Online Backup for WordPress] [Plugin: Online Backup for WordPress] How can I restore my blo

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  • Plugin Author Online Backup

    (@driskell)

    Hi Calidreaming,

    On the following page we have a quick overview of how to restore from your backup.
    https://wordpress.backup-technology.com/FAQ

    You cannot do it from the plugin page or the web section. You’ll need to do it using FTP and phpMyAdmin in your web host’s Control Panel.

    Jason.

    Hi Driskell,

    thanks for the quick reply.

    what I don’t understand is the extension of file that in my backup are not in the format that is mentioned in the plugin page but only in sql format.
    When I try to restore the database trought the phpmyadmin panel importing the sql file I receive an error…..

    Plugin Author Online Backup

    (@driskell)

    Hi

    The plugin page just lets you decrypt an encrypted backup. If you managed to extract the ZIP file and get to the SQL file for the database, then you never had an encrypted backup.

    What is the error you get when you try to import the database?

    Bear in mind you need to create an empty database – or empty your existing database – before restoring the backup. That means dropping all existing tables.

    The SQL backup will not do this for you for integrity reasons.

    Jason

    What is the error you get when you try to import the database?

    now I cannot try to import again (i’m at work 😉 ) but I will try again later and post the result.

    for now thanks for all support

Viewing 4 replies - 1 through 4 (of 4 total)
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