Support » Plugin: Online Backup for WordPress » [Plugin: Online Backup for WordPress] Partial run

  • Resolved kenwootton

    (@kenwootton)


    New site launched and configured to backup daily online, however with the “backup filesystem” option checked I get the following error:

    Failed to resolve the WordPress parent folder path, /var/www/vhosts/domain.com/httpdocs/..: 2: realpath(): open_basedir restriction in effect. File(/var/www/vhosts/domain.com) is not within the allowed path(s): (/var/www/vhosts/domain.com/httpdocs:/tmp).

    Any tips on how I fix this?

    http://wordpress.org/extend/plugins/wponlinebackup/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Online Backup

    (@driskell)

    Hi kenwootton,

    This is a known issue with the current version.

    We’ve just finished some initial testing of our new version, 2.1.0. We’ve not released it yet (it is still going through some more thorough testing) but we consider it to be stable.

    You can download it here: http://wordpress.org/extend/plugins/wponlinebackup/download/
    It is listed under Other Versions as “Development Version”
    Just uninstall the plugin from your blog, then click Add New on Plugins page and then click Upload. You can then upload the Development Version you’ve downloaded.

    Regards,

    Jason

    Plugin Author Online Backup

    (@driskell)

    Sorry!
    The link I posted to the other thread was wrong.
    I’ve removed it from the post now.
    Jason.

    I have upgraded the plugin to v2.1.0 as suggested and the backup ran and copied the filesystem (9.5mb of it anyway) but the error is still reported in the log file so I don’t know if the filesystem was backed up comepletly or not.

    The WordPress parent folder, /var/www/vhosts/domain.com, could not be accessed; the backup will try to continue by backing up the WordPress folder only: Error happened at: files.php(338)
    realpath(): open_basedir restriction in effect. File(/var/www/vhosts/domain.com) is not within the allowed path(s): (/var/www/vhosts/domain.com/httpdocs:/tmp)

    Plugin Author Online Backup

    (@driskell)

    Hi kenwootton,

    In General Settings, untick “Backup the WordPress parent folder” option at the bottom.
    This option will not work on your server as WordPress does not have access to the parent folder.

    That message should appear as a warning though, and the filesystem backup OK (albeit without the parent folder.) Let me know if this is not the case.

    Jason.

    Many thanks.

    K.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘[Plugin: Online Backup for WordPress] Partial run’ is closed to new replies.