Support » Plugins and Hacks » [Plugin: Online Backup for WordPress] my site is gone now.

[Plugin: Online Backup for WordPress] my site is gone now.

  • I started the backup.
    I came back about 45 minutes later and the WP installation page was on the screen.
    Then I tried to go back in to Dashboard and it just keeps going to the Installation page.

    I looked and all the content is still on the server but it keeps asking me to instal WP. I went to the online backup site, logged in, and it looks like nothing was transferred there..

    Any ideas on how to get it back how it was before?



Viewing 3 replies - 1 through 3 (of 3 total)
  • Why is this marked as resolved?

    Plugin Author Online Backup



    Can you login to your control panel and see what quota you are using (used space vs allowed space) as we think it can be related to using up all the web space which can cause the database to stop.

    Login to FTP and go to wp-content/plugins/wponlinebackup/tmp/ and delete all of the contents of this “tmp” folder (but not the folder itself.) This will remove the backup files that might be taking up the space.

    To be able to backup your blog you’ll need enough free space to do so. Usually around the same amount as your blog. So if your blog is 50MB you’ll need at least another 50MB free space.

    Also, have a look through FTP and see if there are any large files bigger than 50MB that might be getting backed up. The online vault will probably reject these if it sends the backup over 100MB anyway so you can exclude them on the General Settings page. Excluding these will also reduce the space used by the backup.

    And lastly, if you’ve ticked “Backup the WordPress parent folder” on the General Settings page. Try unticking it before another backup. Sometimes people tick it without knowing what it does and it is only really for use in special circumstances and should be left unticked for most blogs.

    Hope this helps,


    Plugin Author Online Backup


    Hi Matthew,
    I changed it to not resolved although don’t know why it was saying that!

Viewing 3 replies - 1 through 3 (of 3 total)
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