Support » Plugin: Online Backup for WordPress » [Plugin: Online Backup for WordPress] Manual Backup failed with error

  • I just installed this plugin for the first time and tried to test it out. When I atttempted a manual backup, I got this error:

    The backup failed to initialise: An error happened at: bootstrap.php(1207) opendir(\wp-content\plugins\wponlinebackup/tmp/full) [function.opendir]: failed to open dir: Result too large Please consult the event log for more information.

    I deleted my full path to my website for security reasons.

    Any help is appreciated.

    Thanks!

    http://wordpress.org/extend/plugins/wponlinebackup/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Online Backup

    (@driskell)

    Hi isign4jc,

    Can you paste the event log? It will have more information.

    Regards,

    Jason

    I have been developing in WordPress for years, but I’m not sure where to find the event log you mentioned. Could you tell me where I can find that? Sorry..I’m sure this must be basic info!

    Plugin Author Online Backup

    (@driskell)

    In the Online Backup plugin. Click Activity Log. Then click View Events next to the activity. Should give you a log for the backup and there will be an entry with more information near the top, just paste the entire event log here if you can! Mask out paths if you need to.

    Thanks.

    Activity ID: 2
    Activity Type: Manual Backup
    Settings: Downloaded

    Completion: Failed

    Backup Size: 0 B (0 files)
    Total Size: 0 B (0 files)

    Start Time: 14th Jul 2012 1.58.51 AM
    End Time: 14th Jul 2012 1.59.09 AM
    Time Type Event
    Time Type Event
    14th Jul 2012 1.59.09 AM Error The backup failed to initialise: An error happened at: bootstrap.php(1207)
    opendir(wp-content\plugins\wponlinebackup/tmp/full) [function.opendir]: failed to open dir: Result too large
    14th Jul 2012 1.59.09 AM Error Failed to resolve the WordPress parent folder path, : An error happened at: bootstrap.php(1207)
    opendir(wp-content\plugins\wponlinebackup/tmp/full) [function.opendir]: failed to open dir: Result too large.

    The one above was from just now. Below is the one from a few days ago:

    Activity ID: 1
    Activity Type: Manual Backup
    Settings: Emailed

    Completion: Failed

    Backup Size: 0 B (0 files)
    Total Size: 0 B (0 files)

    Start Time: 11th Jul 2012 5.15.32 PM
    End Time: 11th Jul 2012 5.15.42 PM
    Time Type Event
    Time Type Event
    11th Jul 2012 5.15.42 PM Error The backup failed to initialise: An error happened at: bootstrap.php(1207)
    opendir(wp-content\plugins\wponlinebackup/tmp/full) [function.opendir]: failed to open dir: Result too large
    11th Jul 2012 5.15.42 PM Error Failed to resolve the WordPress parent folder path, : An error happened at: bootstrap.php(1207)
    opendir(wp-content\plugins\wponlinebackup/tmp/full) [function.opendir]: failed to open dir: Result too large.

    Plugin Author Online Backup

    (@driskell)

    This is a really strange error. We’re looking into it at the moment but think it may be some PHP bug, but I’m sure we can work around it.

Viewing 6 replies - 1 through 6 (of 6 total)
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