Support » Plugin: Online Backup for WordPress » [Plugin: Online Backup for WordPress] Decryption failed due to CRC mismatch.

  • I’ve had the plug-in installed and running for a while. Today, I wanted to try the decrypting process as part of my continuity planning for the client.

    For some reason every time I run the decryption, I’m getting a “The backup could not be decrypted; the following error was encountered during decryption: Decryption failed due to CRC mismatch. The file may be corrupt, or the encryption keys invalid.”

    I’m using AES128. I know the key is right, because it’s still set in the plug-in.

    I tried uploading the backup via the plug-in and FTPing to the directory indicated. I’ve tried using the online version snapshot. I’ve manually backed up, downloaded, and then immediately uploaded.

    Everything I’ve tried still gives me the error message.

    I’m running 2.2.4 w/ WordPress 3.3.2

    http://wordpress.org/extend/plugins/wponlinebackup/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Online Backup

    (@driskell)

    Hi Chris,

    Sorry for the very very late response – the way topics are raised for support appears to have changed.

    What version of PHP is your host running?

    Jason.

    Same problem here. File fails CRC check each time I try to unzip.

    Server OS: Linux

    Required PHP Version: 5.0+
    Current PHP Version: 5.2.17

    PHP Safe Mode: is disabled!

    Command ‘tar’ is enabled!
    Command ‘gzip’ is enabled!
    Command ‘bzip2’ is enabled!
    Command ‘zip’ is enabled!
    Command ‘mysqldump’ is enabled!

    Memory Use: 35.1 / 256M

    Peak Memory Use: 35.6 / 256M

    Server Load Average: 4.47, 4.3, 4.32

    Plugin Author Online Backup

    (@driskell)

    Hi ejb5oh,

    Are you getting the error decrypting, or unzipping?
    Where do you download the backup file from also and what is the file name?

    Regards,

    Jason

Viewing 3 replies - 1 through 3 (of 3 total)
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