I get a weekly e-mail sent to me with my encrypted backup. I have Web site issues, so I follow your instructions from a previous post:
The new version, 2.2.0, now can decrypt files uploaded by FTP. You just upload them to /wp-content/plugins/wponlinebackup/tmp/decrypt folder and the file will appear on the Decrypt a Backup page where you can select it, enter encryption details and then decrypt it.
Sure enough, the file shows up, I select it and add my encryption details.
However, I get this error message:
The backup could not be decrypted; the encryption details specified were incorrect.
Here’s the issue: the encryption details that I am entering are identical to my encryption details on the general settings tab AND the encryption details I e-mailed myself six months ago when I set up the account.
Is there another issue that can be causing this error message? When I hit the button to “decrypt backup” I get the message right away, it’s like it’s not even checking the encryption credentials.
- The topic ‘[Plugin: Online Backup for WordPress] Decrypt Backup issues’ is closed to new replies.