Support » Plugin: Online Backup for WordPress » [Plugin: Online Backup for WordPress] Backup keeps failing

  • Resolved spirit2110

    (@spirit2110)


    I do not have WordPress SEO 1.1 or above so are there any other plugins that could be causing this issue?

    I also keep getting the following error message:

    “The backup failed: The server attempted to retrieve the data, but received junk from your blog. This can happen if your blog is not accessible over the internet. Otherwise, you may have a third-party plugin installed that is changing the backup data as the server tries to receive it. Please contact support if this is the case so we may improve compatibility. Please consult the event log for more information.”

    I started using this Backup Dec 20, 2011. I had it set to backup daily. There have been two “unexpected stops,” one “partial (2 errors),” and most recently the last two backups (one manual and one scheduled) have failed altogether.

    What could be wrong? I am holding off on updating to the latest version of WordPress until I figure this out.

    Thanks.

    http://wordpress.org/extend/plugins/wponlinebackup/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Online Backup

    (@driskell)

    Hi spirit2110,

    How longer is your blog description in WordPress settings?
    We located a cause of junk error with descriptions longer than 255 characters today – will be fixed in next release of plugin.

    Regards,

    Jason.

    Do you mean my meta description of my blog page? It is only 138 characters.

    Anything else that could be causing this?

    Plugin Author Online Backup

    (@driskell)

    What is your blog URL? I will see if there anything appearing on the vault.

    Jason

    My blog is http://www.veljones.com/blog/

    Thanks.

    My scheduled backup for today failed again. Only this time the error message was “The backup failed: The server failed to retrieve data from your blog. Please check your blog is not experiencing any network issues and try again later.”

    This is really quite frustrating. What can I do to resolve this?

    Forget it. I have gone with another Backup Plugin.

Viewing 6 replies - 1 through 6 (of 6 total)
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