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[Plugin: nrelate Flyout] Flyout not working

Viewing 11 replies - 1 through 11 (of 11 total)
  • Me too.. same issue.
    Doesn’t show up on my blog

    Debbie

    @debbie-doglady

    Same problem for me.

    THE DOGLADY’S DEN

    Debbie

    @debbie-doglady

    All has been resolved. Thank you!

    katrina@nrelate

    @katrinanrelate

    nrelate Support Rep

    @debbie Doglady — Thanks for letting us know that your issue has been resolved.

    @bozz — We’d like to help you get Flyout up and running, but it looks like you’ve uninstalled. Can you please reinstall and let us know so we can take a look?

    @himanshu88 – Can you let us know which site you have our Flyout installed on?

    Debbie

    @debbie-doglady

    @katrina; Yes, it’s working again, but, still getting orange stripes only and all one length instead of the multi-coloured ones of different lengths. Any way to fix that?

    Image of orange stripes

    Thanks!

    katrina@nrelate

    @katrinanrelate

    nrelate Support Rep

    @debbie Doglady — Thanks for the screenshot. We aren’t able to reproduce this issue for a fix on our end. Since we can’t reproduce it, would you like to meet with us over Webex (screen sharing like skype) so we can see what might be going on?

    Debbie

    @debbie-doglady

    How does that work? Am not familiar. Thanks.

    Debbie

    @debbie-doglady

    Just noticed; it only seems to affect newer posts. With old posts, it displays correctly. Strange!

    katrina@nrelate

    @katrinanrelate

    nrelate Support Rep

    @debbie Doglady — After meeting with you over Webex I remember that we were able to fix the formatting issue of Flyout for you, but now it looks like the plugin has been uninstalled on your site. Were you having any other issues with the Flyout that we could help you with?

    Debbie

    @debbie-doglady

    Sorry, but after updating my site, it kept crashing. By process of elimination, it stopped crashing after removal of the nrelate flyout. I installed a different, static “related posts” plug in that works well and am going to stick with that for now.

    katrina@nrelate

    @katrinanrelate

    nrelate Support Rep

    @debbie Doglady — Sorry to hear of the issues. We’d be happy to meet with you over another Webex to resolve this if you’d like to try out our plugin again.

    [ Signature moderated. ]

Viewing 11 replies - 1 through 11 (of 11 total)
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