• Resolved anikhila

    (@anikhila)


    Hi,

    I installed the plugin on my latest wordpress. The plugin displays series of steps in welcome page and then when I click on dashboard, the same “Welcome to The Newsletter Plugin” page is displayed. Where ever I click, it goes back to this page. I am not able to click any other plugin or even check installed plugin or add new plugin as it defaults to the welcome page each time.

    Please help, it is urgent as I am not able to configure any plugin.

    Thanks,

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Stefano Lissa

    (@satollo)

    Hi, it seems the welcome screen is not able to save the “visited status”. Use FTP or file manager and delete the plugin folder at wp-content/plugins/newsletter.

    Probably you have a plugin interfering with the status saving, like an object cache.

    Thread Starter anikhila

    (@anikhila)

    Hi,

    I am using wordpress.com. I do not have access to the folders.

    Please help.

    Thanks,

    Thread Starter anikhila

    (@anikhila)

    Hi,

    I will contact wordpress.com support.

    Thanks.

    Plugin Author Stefano Lissa

    (@satollo)

    Let us know, it’s an important issue we need to deal with.

    Thank you, Stefano.

Viewing 4 replies - 1 through 4 (of 4 total)
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