Title: Plugin Notification instructs to open support thread
Last modified: October 30, 2021

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# Plugin Notification instructs to open support thread

 *  Resolved [agod](https://wordpress.org/support/users/agod/)
 * (@agod)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/plugin-notification-instructs-to-open-support-thread/)
 * If you still see this message after disabling and reactivating Freesoul Deactivate
   Plugins and after refreshing this page, open a thread.
 * This is the message I see after following the instructions to refresh the page–
   deactivate and activate the plugin + refresh again.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [agod](https://wordpress.org/support/users/agod/)
 * (@agod)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/plugin-notification-instructs-to-open-support-thread/#post-15021790)
 * Updated woo. Issue solved.
 *  Plugin Author [Jose Mortellaro](https://wordpress.org/support/users/giuse/)
 * (@giuse)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/plugin-notification-instructs-to-open-support-thread/#post-15021818)
 * Hi [@agod](https://wordpress.org/support/users/agod/)
 * So, you have updated WooCommerce and you haven’t seen anymore the message, right?
   
   Theoretically, the update of WooCommerce should have nothing to do with that 
   message.
 * I will just clarify what that message means and suggest to you what to check 
   to be sure all work right. Because you don’t see any more that message, very 
   probably all is ok, but just to be sure.
 * when you activate or update Freesoul Deactivate Plugins, it updates the file 
   eos-deactivate-plugins.php included in wp-content/mu-plugins/. Without that file,
   FDP will not disable any plugin.
 * When you see that message, it means that the mu-plugin was not updated or it’s
   missing.
    It’s not frequent, but it may happen that on your server, you haven’t
   the privileges to programmatically write inside the folder wp-content/mu-plugins
   and FDP is not able to automatically copy that file.
 * In those cases, you need to write that file manually.
 * To check that you have that file:
 * – Go to Plugins => Must-Use. If see “freesoul deactivate plugins [fdp]” and the
   version of that mu-plugin is the same as the version of the standard plugin, 
   all is ok. In another case, I will tell you what to do.
 *  Thread Starter [agod](https://wordpress.org/support/users/agod/)
 * (@agod)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/plugin-notification-instructs-to-open-support-thread/#post-15021935)
 * Thank you. You are right about the Woocommmerce update having nothing to do with
   it. I just reverted back to my working version of Woo.
 * All is working with Freesoul. Both file versions for Freesoul match.
 * Thank you again.
 *  Plugin Author [Jose Mortellaro](https://wordpress.org/support/users/giuse/)
 * (@giuse)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/plugin-notification-instructs-to-open-support-thread/#post-15027152)
 * Thanks to you [@agod](https://wordpress.org/support/users/agod/) ! I’m happy 
   that it works.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin Notification instructs to open support thread’ is closed to new
replies.

 * ![](https://ps.w.org/freesoul-deactivate-plugins/assets/icon-256x256.png?rev=
   2847508)
 * [Freesoul Deactivate Plugins - Disable plugins on individual WordPress pages](https://wordpress.org/plugins/freesoul-deactivate-plugins/)
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 * [Active Topics](https://wordpress.org/support/plugin/freesoul-deactivate-plugins/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/freesoul-deactivate-plugins/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/freesoul-deactivate-plugins/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Jose Mortellaro](https://wordpress.org/support/users/giuse/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/plugin-notification-instructs-to-open-support-thread/#post-15027152)
 * Status: resolved