Support » Plugin: Enhanced Text Widget » Plugin not working when disconnected

  • Resolved morceaudebois

    (@morceaudebois)


    Hi! I have a weird issue with a website I’m working on. The plugin is working fine when I’m connected to my admin account, everything loads as intended. But if a go on the website as a simple visitor without being connected, it’s like if the plugin wasn’t installed and it just shows plain JS/CSS.

    I tried to disable all other plugins but the problem remains… Any idea what that could be related to?

    Thank you for your help 🙂

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • I found a way to do what I wanted without the plugin. Thanks anyway 🙃

    I have the same problem.
    the plugin looks good but it works only when logged in.
    Is there one that has a solution or may one need another solution.

    Hi
    The Plugin works really well when I am logged in as admin but visitors to the site who are not logged in cannot see data.
    Does anyone have a solution for that.

    Hi @morceaudebois and @finnflarsen,

    Sorry for my late reply.

    I need to ask you some questions:

    1. Do you have access to your WebHost via SSH?
      • Did you try to reinstall the plugin?
      • Which version of WordPress you are using.
      • Which version of PHP you are using.

    If the answer is yes for the first question try this:
    Login to your SSH user and change the current directory to your WP plugin folder:
    e.g.cd /var/www/mywordpress.com/wp-content/plugins/
    After this try to change the permissions of the folder:
    chmod -R 755 ./enhanced-text-widget (you need root or sudo for it).
    Check the result.

    If it still doesn’t work, I’d suggest you reinstall PHP on your server or change the version to newest possible on your server (e.g. 7.2).

    Note: some web hostings can block for “safety” reasons required PHP modules. In this case, there is not much you can do except changing your host.

    Thank you for your kind understanding,
    iClyde

Viewing 4 replies - 1 through 4 (of 4 total)
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