Title: Plugin not working since update Last modified: August 21, 2016 --- # Plugin not working since update * Resolved [tabster10](https://wordpress.org/support/users/tabster10/) * (@tabster10) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-since-update-1/) * Hi * Since I updated the plugin to V1.7.2.2 I get the error at checkout * “There doesn‘t seem to be any available shipping methods. Please double check your address, or contact us if you need any help.” * Please advise, Thank you. * [https://wordpress.org/plugins/woocommerce-apg-weight-and-postcodestatecountry-shipping/](https://wordpress.org/plugins/woocommerce-apg-weight-and-postcodestatecountry-shipping/) Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [Art Project Group](https://wordpress.org/support/users/artprojectgroup/) * (@artprojectgroup) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-since-update-1/#post-5028058) * That error isn’t generated by **WooCommerce – APG Weight and Postcode/State/Country Shipping**, it’s generated by a bad WooCommerce configuration. Check your base country and countries were you sell configuration. * Kind regards. * Thread Starter [tabster10](https://wordpress.org/support/users/tabster10/) * (@tabster10) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-since-update-1/#post-5028059) * I checked config, base and selling countries. They look OK, everything was working OK with the previous version of APG so I’m confused.. * [ravenscourtapothecary](https://wordpress.org/support/users/ravenscourtapothecary/) * (@ravenscourtapothecary) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-since-update-1/#post-5028065) * Hi, we’re having exactly the same problem on our site since updating earlier – no other settings have been changed. The list of countries we ship to is exactly the same as before. It’s already cost us some business which we had to redirect to our Etsy shop instead, could you please advise on what could be done to fix the problem. * Plugin Author [Art Project Group](https://wordpress.org/support/users/artprojectgroup/) * (@artprojectgroup) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-since-update-1/#post-5028075) * We checked the last updates on several domains and it works fine. * We’re sure at 100% that the problem it’s in your WooCommerce config or in your plugin config. * Kind regards. * Thread Starter [tabster10](https://wordpress.org/support/users/tabster10/) * (@tabster10) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-since-update-1/#post-5028077) * OK, well nothing has changed, except we updated APG plugin. No changes to plugin or woo config… * I have now disabled this plugin, and installed “oik Weight/Country Shipping” instead, which is working fine. * Both APG and oik plugins are based on “AWD Weight/Country Shipping” by Andy P. * The problem only seems to affect the APG plugin….. * Plugin Author [Art Project Group](https://wordpress.org/support/users/artprojectgroup/) * (@artprojectgroup) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-since-update-1/#post-5028081) * **WooCommerce – APG Weight and Postcode/State/Country Shipping** is based on AWD Weight/Country Shipping but we changed the shipping calculation engine on the latest versions, from version 1.6. * We’re sure that your problem it’s in your config. Please, hire our [Soporte técnico](http://www.artprojectgroup.es/servicios/servicios-para-wordpress-y-woocommerce/soporte-tecnico) and if the problem it’s generated by our plugin, we’ll payback your money and update the plugin with the fix. * Kind regards. * Thread Starter [tabster10](https://wordpress.org/support/users/tabster10/) * (@tabster10) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-since-update-1/#post-5028091) * Hi * Thanks for the offer, but I’m happy to use the “oik” plugin as it works exactly the same way as AWD did, which is all that I require. * Although your plugin has some extra options, I don’t use them. * About config. 1.7.2.1 – Your plugin worked perfect. 1.7.2.2 – We have a problem with first customer that tried to place an order after updating and every customer since. * We didn’t change the config settings AT ALL since update. So if it’s a config problem, 1.7.2.1 didn’t care about it… * [ravenscourtapothecary](https://wordpress.org/support/users/ravenscourtapothecary/) * (@ravenscourtapothecary) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-since-update-1/#post-5028094) * My situation is identical to tabster10 and the first customer who tried placing an order ran into difficulties. We logged out and tried placing an order ourselves, which showed us that no matter what country or address we tried putting it, the system was giving the same message, “There doesn‘t seem to be any available shipping methods. Please double check your address, or contact us if you need any help.”. The config is THE SAME as before, nothing was changed, just a plugin updated. So something is clearly wrong with version 1.7.2.2. Currently looking into switching to OIK as suggested by tabster10 (thank you!). * Plugin Author [Art Project Group](https://wordpress.org/support/users/artprojectgroup/) * (@artprojectgroup) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-since-update-1/#post-5028157) * Please, send to us an admin user access, both. We’ll check your config and we’ll see what happens with the new update as soon as possible. * Kind regards. * Plugin Author [Art Project Group](https://wordpress.org/support/users/artprojectgroup/) * (@artprojectgroup) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-since-update-1/#post-5028158) * From version 1.7.2.1 to 1.7.2.2 be just change the line 638: * ``` if (!$tamano || ($tamano && $this->maximo == "yes")) $gasto_de_envio[$tarifa[2]] = $tarifa[1]; ``` * to this: * ``` if (!$tamano || ($tamano && $this->maximo == "yes")) $gasto_de_envio[$grupo] = $tarifa[1]; ``` * [ravenscourtapothecary](https://wordpress.org/support/users/ravenscourtapothecary/) * (@ravenscourtapothecary) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-since-update-1/#post-5028168) * Personally, I could not wait and lose customers, so I switched to OIK yesterday and it is working perfectly, so probably not much point in sending you the login details; but thank you. * Plugin Author [Art Project Group](https://wordpress.org/support/users/artprojectgroup/) * (@artprojectgroup) * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-since-update-1/#post-5028250) * Please, try the new update. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Plugin not working since update’ is closed to new replies. * ![](https://ps.w.org/woocommerce-apg-weight-and-postcodestatecountry-shipping/ assets/icon-256x256.png?rev=2865713) * [WC - APG Weight Shipping](https://wordpress.org/plugins/woocommerce-apg-weight-and-postcodestatecountry-shipping/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-apg-weight-and-postcodestatecountry-shipping/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-apg-weight-and-postcodestatecountry-shipping/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-apg-weight-and-postcodestatecountry-shipping/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-apg-weight-and-postcodestatecountry-shipping/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-apg-weight-and-postcodestatecountry-shipping/reviews/) * 12 replies * 3 participants * Last reply from: [Art Project Group](https://wordpress.org/support/users/artprojectgroup/) * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-since-update-1/#post-5028250) * Status: resolved